“Just purchased samsung hw-q850t/za and one ot the rear speakers does not work. swapped channel with other speaker to verify it does not work. How do i get a replacement speaker for this one day old product..”

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• Hi Pop, So that we can walk you through the connection setup, please reach out to Samsung Audio Support at: • Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri • LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Scott

  Answered by Samsung 4 years ago

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