“I plugged devices into a 4K/HDR capable switcher from Roofull (PS4 Pro, Xbox One X, Switch), then out from switcher to soundbar HDMI, then out from bar to tv. I get sound but no picture. Any solution to this??? Devices in tv then ARC limits sound options.”

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• Hi Javin! So that we can further troubleshoot and identify any issues, please reach out to Samsung Audio Support at: • Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri • LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Tim

  Answered by Samsung 5 years ago

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