A:AnswerI was able to purchase a matching pedestal. That was December 15 2024, and in California. If you get one of those, you might strongly consider professional installation. This unit is very heavy!
A:AnswerYou can get a quick disconnect fitting to hook onto the kitchen sink faucet. You unscrew the screen at the end of the outlet. Hook on the quick disconnect and have a hose that uses one too. The down side is most kitchens have one outlet for both hot and cold water. In that case you can only do hot or cold as you will not have both hoses hooked up. I would put Y connectors under the sink and run long enough noses to get to the unit.
A:AnswerGreetings!
No, the standard height for a countertop is typically between 34 and 36 inches and the standard depth is between 25 to 27 inches. This Samsung washer-dryer combo model has an overall height of 43.7 inches and a depth of 34.4 inches.
Leo
A:AnswerHi J Lenard,
We are glad to answer your question about the type of detergent to use with this Samsung washer-dryer combo model.
There is no particular brand that Samsung recommends for use with the washer-dryer model; however, a specific type is highly recommended. Samsung washing machines require HE (High Efficiency) detergents that do not contain natural ingredients like vinegar or baking soda.
In addition, this washer-dryer model has a cycle called Tide POD Cold, its a wash cycle specifically for use with Tide Pods and uses cold water to wash the laundry.
I have shared the user manual link of this model below. Please turn to page 33 for the correct detergent type guidelines, page 45 for the Tide POD Cold cycle description, and page 47 for the Tide POD cold cycle chart.
https://downloadcenter.samsung.com/content/UM/202407/20240715104812449/OID74251_IB_T-PJT_WD8000D_7LCD_EN_CFR_MES_240712.pdf
Should you have additional questions, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147386562 to help our team pull up your information.
Leo
A:AnswerHi Lily,
Yes, this Samsung washer-dryer all-in-one combo model is quieter than its predecessors because of Vibration Reduction Technology™ Plus.
Leo
A:AnswerHi Olivia,
Let us extend our help by providing the details that you need.
All you have to do is toss the detergent pod into the drum after reading the product's instructions. As for the dryer sheet, you may put it into the drum before the drying cycle starts.
Leo
A:AnswerHi Ives,
The pedestal for the Bespoke AI Laundry Combo™ All-in-One 5.3 cu. ft. Ultra Capacity Washer and Ventless Heat Pump Dryer will be available in August 2024.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147155543) to help our team gather your information.
Have a great day.
^Charles
A:AnswerHi MikeG,
Thank you for considering Samsung for your laundry needs! We understand that pet hair can be a significant concern, especially when you have multiple dogs. Yes, Our washer and dryer sets are designed to handle such challenges, but it's important to follow some best practices to maintain optimal performance.
Yes, cleaning the link filter and drain is simple enough to do on a regular basis to keep the appliance's performance in its best condition.
For detailed maintenance instructions and to ensure the best performance of your Samsung washer and dryer, refer to the user manual, page 72 under the "Heat exchanger" section for cleaning the lint filter and page 67 under the "Drain filter" section for additional details.
Manual
https://downloadcenter.samsung.com/content/UM/202403/20240325165557746/OID74251_IB_T-PJT_WD8000D_EN_MES_CFR_240322.pdf
Our 5.4 cu. ft. Smart Top Load Washer with Pet Care Solution and Super Speed Wash and 7.4 cu. ft. Smart Electric Dryer with Pet Care Dry and Steam Sanitize+ in Brushed Navy are designed to tackle pet hair efficiently, ensuring your laundry is clean and fresh.
5.4 cu. ft. Smart Top Load Washer with Pet Care Solution and Super Speed Wash and 7.4 cu. ft. Smart Electric Dryer with Pet Care Dry and Steam Sanitize+ in Brushed Navy
https://www.samsung.com/us/home-appliances/washers/top-load/5-4-cu--ft--smart-top-load-washer-with-pet-care-solution-and-super-speed-wash-and-7-4-cu--ft--smart-electric-dryer-with-pet-care-dry-and-steam-sanitize--in-brushed-navy-bndl-1695113026532/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147141517) to help our team gather your information.
Have a great day.
^Charles
A:AnswerThank you for your question, Jasmine. Let us get you the details you need.
Please refer to the user manual for the washer/dryer combo set. See page 21 for the list of parts supplied, parts sold separately, and tools needed for installation; pages 27-30 for connecting the water hose and connecting the drain hose:
https://downloadcenter.samsung.com/content/UM/202403/20240325165557746/OID74251_IB_T-PJT_WD8000D_EN_MES_CFR_240322.pdf
Have a great day.
-John
A:AnswerThank you for your inquiry, Amit. Let's get you the details you need.
This washer/dryer combo set is very efficient. It's a two-in-one appliance that is "Energy Star Rated." It also offers numerous features to make your laundry experience a "Breeze."
For reference, see page 1 of the specification sheet for a detailed list of what it can offer:
https://downloadcenter.samsung.com/content/UM/202403/20240325165557746/OID74251_IB_T-PJT_WD8000D_EN_MES_CFR_240322.pdf
Have a great day.
-John
A:AnswerHi Bill,
The water hoses are at the back of the washer. For reference, please click the 360 view on the top right of the washer image on the product page.
Product page
https://www.samsung.com/us/home-appliances/washers/all-in-one-washer-dryer-combo/bespoke-5-3-cu-ft-all-in-one-ai-laundry-combo-ultra-capacity-washer-with-super-speed-and-ventless-heat-pump-dryer-in-dark-steel-wd53dba900hza1/
Have a great day.
^Aloe
