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  • QuestionIs this washer quiet? How long is the whole wash cycle?

    Asked by Cahoots.

    • Answer Hello there, Samsung washers are typically quiet, and most noises you may hear are normal or can be easily fixed. Depending on the weight of your laundry load, the washer automatically adjusts the washing time, water level, rinse cycles, and spin cycles. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148959991) so that our team can retrieve your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • Questiondo i have to connect with wifi

    Asked by mysue.

    • Answer No

      Answered by user481225

  • Questioncan you remove the agitator on this one? i have seen washers that can be used with or without it was just wondering if its possible on this one

    Asked by nofxezr.

    • Answer I apologize for the delay but, my washer doesn’t have the agitator in it…

      Answered by ReginaldH

  • QuestionCan this washer and also the matching dryer be used without the smart options being hooked up? Can it be used just as a regular washer & dryer?

    Asked by PurchasersFather.

    • Answer Yes

      Answered by user481225

  • QuestionWhat’s the size aluminum vent should I buy for this

    Asked by Anonymous.

    • Answer It’s 4” opening! Comes with a clamp on back of dryer

      Answered by AndreN

  • QuestionCan the end of cycle alarm on this particular washer be turned off?

    Asked by TB.

    • Answer Good day, Yes, the end-cycle chime can be turned off on this washer model. For instructions, please refer to page 45 under "Sound Off" of the manual link below. User manual https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf Have a wonderful day. -Kimberly

      Answered by Samsung

  • QuestionDoes the hookups come with it

    Asked by Pete.

    • Answer Hi Pete, To better assist you with your inquiry about the needed parts for installing this washer and the process, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific concern. -Kimberly

      Answered by Samsung

  • QuestionWhat does code C4 mean?

    Asked by Anonymous.

    • Answer Overloaded or unbalanced load ! Factory reset! Unplug hold start button until door lock unlocks

      Answered by AndreN

  • QuestionCan you wash comforters in this washer?

    Asked by FredS.

    • Answer Yes you can

      Answered by Shean

  • QuestionHow long does the delicate cycle run?

    Asked by Sherrie.

    • Answer About 35 minutes

      Answered by SiedaM

  • QuestionCan you open the top without having the door lock?

    Asked by Russ.

    • Answer Yes. Even when it locks you can hit stop and it will open after a few seconds.

      Answered by VonniG

  • QuestionCan you use powder detergent in this washer?

    Asked by FernandoR.

    • Answer Yes you can.

      Answered by KathleenC

  • QuestionI bought the washer without the agitator, can the agitator piece be bought separately to be installed?

    Asked by Countrygirl.

    • Answer No , I don’t think you can on this model

      Answered by MiltH

  • QuestionWhat is the quickest time for a small wash? In other words what is the time on the speed wash?

    Asked by julie.

    • Answer According to the specs I just read, the speed wash takes 28 minutes.

      Answered by Sher

  • QuestionWhat cleaner can be used with this washer to sanitize the tub since it is comprised of anodized steel. I assume no tablets as it might ruin the tub.

    Asked by norhernlights.

    • Answer I use hot cycle and vinegar.

      Answered by MiltH

  • QuestionDoes this washer or any other washer sold at Best Buy have a removable filter that is owner accessible? Thanks

    Asked by Raymond.

    • Answer Hi Raymond, Yes, the pet hair filter for this washer model could be removed easily. Please refer to pages 52-53 of the manual link below for instructions. User manual https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1147565739) to help our team pull up your information when you message us. Thank you. -Kimberly

      Answered by Samsung

  • QuestionCan I use pods in this washer

    Asked by Anonymous.

    • Answer Yes

      Answered by OJRN

  • QuestionCan you use different levels of water?

    Asked by Bea.

    • Answer The washer weighs the clothes and determines how much water to add. There is no low med or high button .

      Answered by OJRN

  • QuestionCan the version with an impeller be outfitted with an agitator after purchase?

    Asked by OJ.

    • Answer Greetings, We are glad to receive your inquiry about the impeller. Let us provide you with some information. No, an agitator cannot be installed on an impeller that you purchase. You can check the differences between the agitator and impeller at the link below. https://www.samsung.com/us/washers/agitator-vs-impeller-washer/ If you prefer an agitator, we highly suggest checking the link below for the same model that has an agitator. https://www.samsung.com/us/home-appliances/washers/top-load/5-4-cu-ft-extra-large-capacity-smart-top-load-washer-with-activewave-agitator-and-super-speed-wash-in-white-wa54cg7105awus/ Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147436029, which will help our team pull up your information. ^Rainly

      Answered by Samsung

  • QuestionIf my washer is brand new and isn’t filling with water when my pipes are connected, what can I do?

    Asked by Jere.

    • Answer Hi Jere, We appreciate you taking the time to reach out to us about your Samsung washing machine's water-filling concern. Let us help. Please see the link below for the steps if the Samsung washer doesn't fill water at all. Kindly watch the video inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-water-at-all If, after following the steps, the issue persists, we highly suggest contacting us directly. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147415705, which will help our team pull up your information. ^Rainly

      Answered by Samsung