“I have a Samsung gas range and the oven vents from behind the control panel. There is so much heat coming out that it has discolored/burned the fron panel of my stove. Is this normal? Is this a known issue? How do I resolve this issue?”
1-1 of 1 Answer
Hi OvenVenting, Great question. We understand and appreciate your inquiry about the range. Here is a link to help keep the stove in pristine-looking condition. How to clean Samsung gas cooktop https://www.samsung.com/us/support/answer/ANS00049945/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide them with this number (1144976919) when you message us to help our team pull up your information. Have a great day. ^Charles
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