A:AnswerI'm happy to help with this, Edward! This link (https://bit.ly/3trISq0) is to the installation manual for this model. Page 5 has the required dimensions for the location of the range. ^Jecca
A:AnswerThe convection feature allows the convection fan at the back of the gas oven to circulate hot air evenly throughout the oven cavities so that food is evenly cooked and browned in less time than with regular heat. Thank you for choosing Samsung! ^Lena
A:AnswerThis range is available in stainless steel (NX58H9500WS) and Fingerprint Resistant Black Stainless Steel (NX58K9500WG). We thank you for choosing Samsung! ^Lena
A:AnswerHi habiba! For these concerns, we would recommend having a service technician take a look at your range. If you'd like to, you can use this link (https://bit.ly/32ISd0R) to find one in your area. ^Jecca
A:AnswerThank you for alerting us to this dilemma. Ensuring our customer's safety is our utmost concern. We would need to gather more information on your situation. Please contact us by using one of the methods below. ^Pat
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Use this ticket number: 1142608043
A:AnswerHi there,
I can answer that. Parts needed when installing your range is locate on page 22 of the installation guide. See link below:
(https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf).
Thank you for choosing Samsung. ^Brad
A:AnswerThe top lips go over the counter so food doesn’t get in between the range and the counter. It isn’t included in the dimensions but it shouldn’t matter. The range height can also be adjusted.
A:AnswerConvection cooking is more thorough than regular cooking. Convection cooks food faster and more evenly with a heated fan system that is great for baking and broiling. Here is a link to the user manual (https://bit.ly/3nUnWVK) for further information on convection and regular bake. Thank you for choosing Samsung! ^Lena
A:AnswerThe convection feature cooks food faster and more evenly with a heated fan system that is great for baking and broiling. The Auto Conversion (enabled by default) will immediately reduce any entered temperature by 25 degrees Fahrenheit when using convection cooking. Thank you for choosing Samsung! ^Lena