Questions & Answers

Q: QuestionDoes this stove come with a airfryer ???

Asked 4 years ago by Tricia.

• A:Answer Hi Tricia! This model does not have an air fry feature. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionI used easy off cleaner to try and remove spillage. It didnt really work. Can I use the self cleaning option now?

Asked 4 years ago by Selfcleaningquestion.

• A:Answer Thanks for asking! I have a couple links that I believe will be helpful to you. First, this link (https://bit.ly/2Z2VXb3) has everything you need to know about the best ways to clean the oven. I also have this link (https://bit.ly/3tIK73V) that has more in depth information about cleaning the cooktop. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionhow much weight the stove resists, as to use large pots

Asked 4 years ago by compradora001.

• A:Answer Great question, compradora001! We've tested weights up to 65 pounds, which should be more than enough, but there really isn’t a limit on how heavy a canning pot can be. The main thing to consider is that the heavier the pot is, the more likely you are to drag it across the surface instead of lifting it correctly, so know your strength. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I use the cord from my old range on this one?

Asked 4 years ago by Dennis.

• A:Answer Great question, Dennis! Samsung does recommend replacing the cord when installing a new range. Over time, the cord can become worn and may not be safe to use. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionAre the racks “self clean” or should they be removed when oven is being self cleaned?

Asked 4 years ago by CPolera.

• A:Answer I'm so glad you asked, CPolera! We do recommend the racks be removed before starting a self clean cycle. For more details about this, check out this link: https://bit.ly/3cA2130. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionIf an open box range is unavailable will it available again soon? Or at all? If so any more info on a date?

Asked 4 years ago by Dust.

Q: QuestionCan the color of the display be changed to blue to match my microwave?

Asked 4 years ago by agboudreau48.

• A:Answer Thanks for asking, Andrew! This model does not have a feature to change the color of the display. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionSamsung #NE59T4311SS : May I ask this electric stove include the original plug, or should it be installed separately !

Asked 4 years ago by ABYZ.

• A:Answer Do not include. You need buy separately

  Answered 4 years ago by ElmerRVerified Purchase

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Q: QuestionCan you use cast iron pans

Asked 5 years ago by Barbo.

• A:Answer I'm from Louisiana and use black pots on this range as well as my other glass top I had. As longvas you're careful when putting the pot...any pot, on this range and removing it properly, you shouldn't have any problems with scratches. I also use soft scrub on my glass top once a month. Other then that, I just use soap and water and a little heat from the burners to clean any stuck on food or grease.

  Answered 4 years ago by Mayne

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Q: QuestionIs 30in Standard size? Mine currently is 5.0 cu. ft, this is 5.9 cu. ft. I assume thats just Oven size difference.

Asked 5 years ago by KHera.

• A:Answer 30” is standard size and yes 5.9 is the oven size

  Answered 5 years ago by DannyVerified Purchase

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Q: Questionhow wide is it

Asked 5 years ago by vonnie.

• A:Answer The width of this range is 29 7/8"(W). We thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes it have a digital oventemperature indicator

Asked 5 years ago by Anonymous.

• A:Answer Yes it does

  Answered 5 years ago by DannyVerified Purchase

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Q: QuestionWhere are the controls for the fifth heating spot on the cooktop?

Asked 5 years ago by Benius.

• A:Answer The fifth burner is the warming center and it is located in the back center of the glass surface. The warming center will keep hot, cooked food at serving temperature. To control this burner press the Warming Center On/Off button on the control panel. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionIs there a broiler element in the oven?

Asked 5 years ago by Linda.

• A:Answer Hi Linda! Yes, this range has a broil feature. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this have a convection oven

Asked 5 years ago by Tb01.

• A:Answer Thanks so much for asking, Tb01! This model does not have the convection feature. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionWhen you deliver it do you Pick up old one.

Asked 5 years ago by Theo.

• A:Answer Yes, For an added charge if you choose to add it.

  Answered 5 years ago by lasernabVerified Purchase

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Q: QuestionDoes this oven have a bottom heating element that is hidden from the naked eye

Asked 5 years ago by Matt.

• A:Answer Hi there, I can answer this. The bake element is concealed under a panel. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionWhat do flashing lights next to and underneath the clock mean?

Asked 5 years ago by golfdaily.

• A:Answer Set your clock. Click on "clock", it's gonna blink. Set the time...remember, if it's a one digit time then you have to enter "0" first then the hour and minutes. Example...1pm or 2pm will be entered as 0100 or 0200. The clock has to have 4 character spaces. Once your time is entered, then hit "clock" again and your time is set. The blinking lights are telling you to take action for this function.

  Answered 4 years ago by Mayne

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Q: QuestionWhat is the measurement from the back of the oven to the edge of the oven door when opened?

Asked 5 years ago by BeStillMan.