A:AnswerHi Ronin! The TU7000 includes 4 different Picture Modes, you can select the Picture Mode that provides the best viewing experience.• Dynamic makes the picture brighter and clearer in bright viewing environments. • Standard is the default mode suitable for general viewing environments. • Natural reduces eye strain for a comfortable viewing experience. • Movie is suitable for watching TV or movies in a dark room. If you have tried these Picture Modes and are still looking for more, you may be interested in the QLED experience with our models featuring improved contrast technology such as Dual LED and Direct Full Array for improved detail in dark scenes. ^Tim
A:AnswerHi Mat! Our TVs do not need to be connected to Wi-Fi to work. If you would like to take advantage of streaming services built in to the TV, you will then need to utilize a Wi-Fi network.^Tim
A:AnswerI’m sorry to see that you are having difficulties connecting your device to the TV.
So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at:
― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri ^Tim
A:AnswerHi Styles - You will need to utilize your DirecTV Remote to access and control your DVR programs. You will only be able to control limited functions in DirecTV with your Samsung Remote, such as volume or channels. ^Gina
A:AnswerAnshul - The remote is proprietory to the rand. You cannot pair another brand remote. However, if you lke the Voice Control - the Samsung TU8000 offeres the Smart Voice Remote. It is called a Samsung OneRemote -The sleek and slim OneRemote automatically detects and controls all compatible connected devices and content. It is Voice controlled. ^Cris
A:AnswerHi Rose! You can utilize a universal center stand such as this one: https://www.bestbuy.com/site/sanus-premium-swivel-tv-base-for-most-32-60-tvs-black/5463304.p?skuId=5463304 ^Gina
A:AnswerHello - Amazon Prime is one of the Apps that is actually built in. You can access it from the Home Button - Launch Bar and you will see it as one of the available apps already pre-loaded. Just log in. You could also use the Fire stick if you choose. ^Cris
A:AnswerHi WesS - The TU7000 has Apple TV and Apple AirPlay 2. Alltice One is available on Apple TV, and it looks like you can get all your services through that app. You just need internet and Apple TV. The SuddenLink app is not available at this time. ^Cris
A:AnswerHi there! You can connect the Amazon Fire TV Cube to the TU7000 via HDMI. The TU7000 Works With Alexa; you will need to have a standalone Alexa device to control limited commands such as launching partner apps, switching input sources and changing channels. When stepping up to the TU8000, you will gain built-in Voice Assistants (Amazon Alexa, Bixby, Google Assistant) with a voice button on your remote, which will allow for a wider list of commands like weather, traffic, music and questions. Check out the TU8000 at Best Buy: https://www.bestbuy.com/site/samsung-50-class-8-series-4k-uhd-tv-smart-led-with-hdr/6401436.p?skuId=6401436 ^Gina
A:AnswerDesilu - You can connect hardwire via a cable or WiFi via internet. In order to stream, the faster the better. A recommendation of 5–40 Mbps works for: Streaming video on one device, Video calling with Skype or FaceTime, and Online gaming for one player. 40–100 Mbps works for:Streaming HD video on a few devices, Multiplayer online gaming, Downloading large files . Please contact your provder for more details. ^Cris
A:AnswerHello - The TU7000 does not offer Alexa - However, the TU8000 has it built in. Here is a link on bestbuy.com for that TV. https://www.bestbuy.com/site/searchpage.jsp?st=tu8000&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys ^Cris
A:AnswerDoug - the 50TU7000 measurements are
DIMENSIONS (INCHES W x H x D):
• TV WITHOUT STAND: 44 x 25.4 x 2.4
• TV WITH STAND: 44 x 28.1 x 9.8
• SHIPPING: 49.8 x 30.7 x 5.9
• STAND FOOTPRINT: 1.6 x 7.4 x 9.8
• SPACE BETWEEN THE FEET 36.8
The measurement space is 2.7" ^Cris
A:AnswerHello - The 50TU7000 has a VESA pattern of 200 x 200. Any Wall mount/stand that supports that pattern will support it. You would need to follow the manufacturers mounting instructions ^Cris
A:AnswerBob - The TU7000 does have a coaxial connection to attach an antenna. However,certain channels may will depend on the strength of the signal and distance of the TV. It could also depend on placement. It will work if the conditions allow for it. ^Cris
A:AnswerFlash- It does not come with HDMI cables. You may need only 4 Ft, or you may need even longer than 50Ft. There are also many options and features. Here is a link to bestbuy.com for cables. https://www.bestbuy.com/site/searchpage.jsp?st=4k+HDMI+cab%3Bles&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys ^Cris
