Questions & Answers

Q: QuestionUsed it that morning left turned off n came back and the screen was on n black ever since

Asked 1 month ago by 50class.

Q: QuestionIs there a timer to turn off the tv at night

Asked 7 months ago by JNL.

Q: QuestionWhen I go to Netflix or other apps, and I want to go back to regular TV programs, it takes me to another set of programs, not back to "Home".

Asked 11 months ago by Fuzzybunnie.

Q: QuestionMy tv will stutter for a bit then turn off. None of the buttons will work when it does this. It will then turn back on. It has done this since i got it. Some days it will do it 3 or 4 times and other days not at all.

Asked 1 year ago by Anonymous.

Q: QuestionCan I purchase motherboard for Samsung tv serial number 09MY3CGT916537J , Model number UN55TU700DfXZA

Asked 1 year ago by Joseph.

Q: QuestionMy TV is taking noticeably longer to respond when I turn it on or fast forward or rewind. I often get the circular icon on the screen while it's processing. What can be done to speed this up?

Asked 1 year ago by Deb.

• A:Answer Leave it unplugged for like 5 minutes

  Answered 1 year ago by Eduardo

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Q: QuestionPurchased this TV in March 2023, no issues until an update. TV wont turn on. Red light at bottom blinks 3 times then acts like it wants to start up, screen goes black, and red light blinks. Auto updates was turned on.

Asked 1 year ago by KaseyJ.

• A:Answer Proly best to trash it if you havent already. Yours didnt last nearly as long as mine did. Repairman said to get rid of it as many people had issues with this model I want my money back but it has been over a year :(

  Answered 1 year ago by AlexHVerified Purchase

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Q: QuestionDoes this model have Samsung TV Plus?

Asked 2 years ago by DonB.

• A:Answer Yes, this TV gives the option Samsung TV Plus with a variety of channels.

  Answered 2 years ago by Omkar009Verified Purchase

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Q: QuestionCan you shut off the smart tv. We use cable, I want to turn on the tv with the cable remote and see the show not all the apps. Can this be done? Thx.

Asked 2 years ago by Mili.

• A:Answer Live TV option can take you to smart TV channels just don't go past a certain number but try smart settings on your TV Or remove the apps from the hom screen by clicking up on the app or down

  Answered 2 years ago by dznutzrmine44Verified Purchase

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Q: QuestionI have purchased this tV March2022. Today, I have a black screen. Sound goes in and out. I have tried a factory reset by unplugging it and holding down the power button, but nothing changes. Now it won’t shut off. Not even from the power button HELP

Asked 2 years ago by Help.

• A:Answer I purchased the same time mine went out today it’s over get a new tv

  Answered 2 years ago by TaureanHVerified Purchase

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Q: QuestionWhat is the manufacture warranty?

Asked 2 years ago by Satisfied.

• A:Answer One year

  Answered 2 years ago by AnasMVerified Purchase

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Q: QuestionCan you provide a couple of options of tv mounts I can use for this tv?

Asked 2 years ago by Natasha.

• A:Answer Not applicable

  Answered 2 years ago by BrotherNgoziVerified Purchase

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Q: QuestionIs this TV exactly 44” wide? My space is 43.5. Max.

Asked 2 years ago by Anonymous.

• A:Answer Yes it is

  Answered 2 years ago by latingirl1056Verified Purchase

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Q: QuestionIs the screen on the Samsung Series 7 matte or glossy? thanks

Asked 2 years ago by LARRY.

• A:Answer More matte... low glare

  Answered 2 years ago by AmiaraVerified Purchase

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Q: QuestionAm I able to plug av cord in? Or is there something I could use instead of the av cord to connect a game system ?

Asked 2 years ago by Ana.

• A:Answer HDMI Plug

  Answered 2 years ago by Carl

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Q: QuestionHow many HDMI ports?

Asked 2 years ago by HDMI.

• A:Answer If you click on specifications, it’ll tell you it has 2 HDMI ports.

  Answered 2 years ago by TaylorVerified Purchase

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Q: QuestionThe universal remote works fine for everything on my cable box unless I am further away than 18 or so inches. I have tried new batteries, The volume always works as all functionality related to my outside antenna. What am I doing wrog ?

Asked 2 years ago by JustRay.

• A:Answer The solution is to ensure the cable box is out in the open and very near the tv. I needed to move my cable box right under the tv. Once done, the remote works perfectly with my cable box.

  Answered 2 years ago by JustRayVerified Purchase

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Q: QuestionDoes this support Apple Play?

Asked 2 years ago by Javzach.

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionCan you record on this TV in the U.S

Asked 2 years ago by Beejay.

• A:Answer Not that I am aware of.. That still might actually be a external operation..

  Answered 2 years ago by JessBVerified Purchase

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