Questions & Answers

Q: QuestionHow do I gget multi view

Asked 3 years ago by ArleneAnne.

• A:Answer Hi ArienneAnne, The TU7000 Series does not have Multi View. Multi View is available starting on our QLED Q60 Series and up. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDo you provide the wall mount

Asked 3 years ago by Kell.

• A:Answer Hi Kell, No, the wall mount is not included with the Samsung AU8000 TV. You will need to purchase a wall mount compatible with a 200x200mm VESA Map. ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionDoes this model have alexa

Asked 3 years ago by Warren.

• A:Answer Yes

  Answered 3 years ago by ThelakehouseVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo the range of downloadable apps include Amazon, Blaze TV, Fox Nation, and MLB.tv?

Asked 3 years ago by LoneRanger.

• A:Answer You can download any app you want but some you do have to pay a subscription. This TV comes with over 200 channels built-in. I am currently using it with a local channel TV antenna and an Amazon HD Firestick. I can't have any more channels than I do!

  Answered 3 years ago by LadyKeysVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the width?

Asked 3 years ago by Chief.

• A:Answer Hi Chief, The 50" AU8000 TV is 44" wide. I hope this helps! ~Samsung Advisor

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhere is the digital optical port on the Samsung 50" class 8000 TV?

Asked 3 years ago by LW.

• A:Answer Backside of unit, look close!

  Answered 3 years ago by FastchargerVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWill this TV support a senior TV MDHearing ear phones?

Asked 3 years ago by Anonymous.

• A:Answer Well check back in a couple years and I’ll let you know.

  Answered 2 years ago by CindyAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you make the closed captioning font bigger on this TV?

Asked 3 years ago by Bobbi.

• A:Answer I will check that out later once the tv is streaming properly

  Answered 2 years ago by CindyAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionwhat is the distance from the end of the tv to the stand legs? I have a 48 inch entertainment center and need to make sure the legs will fit on it.

Asked 3 years ago by Mss4481.

• A:Answer Mine is on the wall

  Answered 2 years ago by CindyAVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questiondo the tv come set-up

Asked 3 years ago by lucky.

• A:Answer Hi Lucky, The Samsung AU8000 does not come set up. We have a quick setup guide which should help. You can download the User Manual, Remote Guide, and the Quick Start Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the AU8000 under Crystal UHD TVs > A Model Lineup. Best Buy also offers setup & installation services: https://www.bestbuy.com/site/tv-home-theater-services/tv-connect-setup/pcmcat1547141555465.c?id=pcmcat1547141555465 ^Brie

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questionremote flashes red and tv will not power on

Asked 3 years ago by Jay.

• A:Answer You are not paired.

  Answered 3 years ago by LadyKeysVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat’s the width between the stand legs is it more than 30 inches wide?

Asked 3 years ago by Kim.

• A:Answer Kim - The leg width of the 50" AU8000 is 30.1". ^Gina

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat blue tooth head phones is recommended for the 55 inch class 8000 series LED smart tv Model UN55AU8000FX2A?

Asked 3 years ago by SteveO.

• A:Answer SteveO - To assist you in choosing Bluetooth headphones that best suit your preferences, we recommend directly contacting or visiting your local Best Buy store. ^Gina

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow does one activate the voice assistant?

Asked 3 years ago by Frustrated.

Q: QuestionWill the Geek squad take away my old set to recycle?

Asked 3 years ago by Eliz.

• A:Answer Eliz - For more information on haul away services, please contact your local Best Buy or visit https://www.bestbuy.com/site/recycling/tv-appliances-haul-away/pcmcat174900050009.c?id=pcmcat174900050009. ^Gina

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDo you have to purchase any additional cables for this tv?

Asked 3 years ago by Barbara.

• A:Answer Barbara - If you plan on connecting any external devices such as a soundbar or cable box, you may need to purchase cables. To set up the TV without any connected devices, you will not need any additional cables. ^Gina

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionWhere are the speakers located?

Asked 3 years ago by Kast.

• A:Answer Kast - The speakers are located on the back of the AU8000 TV. ^Gina

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionHow far apart are the legs

Asked 3 years ago by David.

• A:Answer David - The leg width of the 50" AU8000 is 30.1". ^Gina

  Answered 3 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs Chromecast built in?

Asked 3 years ago by Chromecast.

• A:Answer No

  Answered 3 years ago by Keato

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)