Questions & Answers

Q: QuestionWhat smart platform does this Samsung TV use?

• A:Answer This Samsung TV uses the Tizen smart platform.

Q: QuestionWhat type of screen does this Samsung TV have?

• A:Answer This Samsung TV comes with an LED display screen.

Q: QuestionDoes this Samsung TV have built-in speakers?

• A:Answer Yes, this Samsung TV has built-in speakers.

Q: QuestionHow many HDMI ports does this Samsung TV have?

• A:Answer This Samsung TV has a total of 3 HDMI ports.

Q: QuestionDoes this Samsung TV support HDR?

• A:Answer Yes, this Samsung TV supports HDR and uses HDR10+ format.

Q: QuestionThe remote control is tiny and very difficult to read is there any way that I can view an enlargement? I have ordered a universal remote, but I like my two older Samsung remotes MUCH BETTER Please help

Asked 9 months ago by Sherry.

• A:Answer This isn’t really an answer but wanted to say I agree with you. The remote is tiny, which wouldn’t be so bad except the key pad is extremely hard to read. The design definitely needs some tweaking.

  Answered 9 months ago by PollyVerified Purchase

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Q: QuestionIs the samsung q7f 50 inch tv direct lit or edge lit backlighting?

Asked 11 months ago by SaulC94.

• A:Answer QLED is direct lit.

  Answered 11 months ago by ROBERTBVerified Purchase

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Q: QuestionDoes this tv have a sleep timer?⏱️

Asked 9 months ago by Sleepyhead.

• A:Answer Hi Sleepyhead - Yes, the Q7F TV includes a Sleep Timer that lets you set the TV to turn off automatically after 30, 60, 120, or 180 minutes. You can find this setting by going to: Home > Settings > All Settings > General & Privacy > Power and Energy Saving > Sleep Timer ~ Samsung Specialist

  Answered 9 months ago by Samsung

  
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Q: QuestionDoes this model include an optical audio output port

Asked 11 months ago by SaltwaterTom.

• A:Answer SaltwaterTom - The Q7F TV does not feature an Optical audio port. This input is available on our Q8F Series and higher. ~ Samsung Specialist

  Answered 11 months ago by Samsung

  
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Q: QuestionCan I use a Samsung universal remote on this TV?

Asked 1 year ago by BillP.

• A:Answer Hi BillP - Yes, you can use a universal remote with Samsung TVs; depending on the remote being used, you may need to enter a specific programming code. These codes are typically found in your remote's user manual or on the manufacturer's website. Please also note that Samsung’s included SolarCell Remote is universal and can control compatible connected devices. ~ Samsung Specialist

  Answered 1 year ago by Samsung

  
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Q: QuestionIs the screen matte?

Asked 1 month ago by Kat.

• A:Answer Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionCan the TV change aspect ratios to play older shows like 512×512 shows in full screen?

Asked 1 month ago by Al.

• A:Answer To adjust the image size on your TV, navigate to: Home > left directional key > Settings > All Settings > Picture > Picture Size Settings. From there, you can select options like Fit to Screen, Zoom and Position, or choose a Picture Size such as 16:9 Standard, Custom, or 4:3. Please keep in mind that available size options may vary depending on the input signal and the type of content you're viewing. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionCan you surf the internet with this tv ?

Asked 1 month ago by ManofSteel.

• A:Answer ManofSteel - Yes, an Internet browsing app comes pre-installed. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes a stand come with this TV?

Asked 1 month ago by Appling36.

• A:Answer Yes.

  Answered 1 month ago by AlexGVerified Purchase

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Q: QuestionI have a Best Buy Premium account,what would it cost to.install a Samsung flatscreen television

Asked 1 month ago by Andrew.

• A:Answer For TV mounting and installation services, we recommend contacting your local Best Buy or visiting: https://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1 ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionThere is no opitcal connection on this Samsung TV: Model: QN50Q7FAAFXZA SKU: 6619441, how do i connect my speakers or sound system?

Asked 1 month ago by Alfer.

• A:Answer Alfer - While the Q7F TV does not include an Optical port, it does support audio over HDMI, Bluetooth, and Wi-Fi. If an Optical port is important to your setup, this input is available starting with our Q8F Series. ~ Samsung Specialist

  Answered 1 month ago by Samsung

  
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Q: QuestionDoes this have close caption?

Asked 2 months ago by Diane.

• A:Answer Yes

  Answered 1 month ago by StephenVerified Purchase

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Q: QuestionDoes this tv support Amazon prime , net fold PBS stresming

Asked 2 months ago by Anonymous.

• A:Answer yes to Amazon Prime. don't know re: PBS

  Answered 2 months ago by GregHVerified Purchase

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Q: QuestionDo you need a fire stick with this TV

Asked 3 months ago by Anonymous.

• A:Answer No

  Answered 3 months ago by BethDVerified Purchase

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