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Hi Joe! The Frame TV comes with a black frame which cannot be removed. The Customizable Bezels are sold separately and are attached directly on top of the black frame. The Slim Fit Wall Mount comes with The Frame. When mounted with the Slim Fit Wall Mount, it is designed to sit flush against the wall. A small gap between the wall and TV may occur if the wall is not 100% flat, is constructed off-angle to the floor, or if it is installed incorrectly. For information on installation services, please contact your local Best Buy or visit https://www.bestbuy.com/site/tv-home-theater-services/tv-mounting-packages/pcmcat748300648009.c?id=pcmcat748300648009#1 ^Gina
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