“Why won’t our Samsung Picture Frame TV turn on? Remote has power/is charged. Confirmed outlet has power. One connect box will not turn on/no light on. Cannot turn on TV from button on actual device. Tried unplugging/Re plugging all connections”
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We have 5 Frame TVs in our medical clinic, we've found that if you turn them off while displaying art, like a rotation, it glitches and causes the TV to not turn on so we have to power cycle the box for at least 30 seconds to reset, now we know and we exit Art Mode before turning them off. (answered as of April 2024)
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