“I noticed in an approximate 20x20 room, the volume has to turned up to like 9 or 10 on the volume control. Is this normal? How can I get the sound better without getting an external speaker? What settings should I have it on? Is the tv speakers defective”
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9 or 10 is not unusual. Volume is very much a personal preference influenced by room furnishings, etc. If you use your remote to get to the "Sound Mode" you can select and try different modes that may be to your liking for sound. If that does not do the trick you can go further by selecting the "Expert Settings" which includes an equalizer and balance functions to help get sound to something you may prefer. Bottom line though is that TV speakers & sound are just not all that great. A sale on sound bars may be the best answer in the long run. Hope that helps.
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