Questions & Answers
- Model:
- UN55AU8000FXZA
- |
- SKU:
- 6452996
Highly rated by customers for: Picture Quality, Ease of use, TV Quality
Page Showing 221-239 of 239 questions
Q: QuestionPlease describe how I use the controller for tv? Have a diagram ?
Asked by Anonymous.
- A:Answer Hi! To assist with learning the various functions of the remote, you can download the AU8000 TV's User Manual, e-Manual, and Quick Setup Guide on Samsung's website by clicking "Support" > "Manuals & Software" > "TVs & Home Theater" > "TVs". From there, you can select the AU8000 TV under "Crystal UHD TVs” > “A Model Lineup" and download the guides you would like. ^Tim
Answered by Samsung

Q: QuestionWhat is the refresh rate for the AU8000?
Asked by MCR8N.
- A:Answer Hi MCR8N! The AU8000 features a native 60hz refresh rate with Samsung's Motion Xcelerator technology meaning action-packed movies, sports, and games are smooth and crisp with minimized motion blur. ^Tim
Answered by Samsung

Q: Questionare the usb ports powered ports; i.e., can one use a usb port for electrical power?
Asked by Anonymous.
- A:Answer Hi! The USB ports on the AU8000 can be used to power smaller, external devices designed to power off of USB such as select streaming devices or a TV light strip. The USB ports on the TV cannot be used to power the TV. ^Tim
Answered by Samsung

Q: QuestionWhat is the exact width & height of this TV?
Asked by JGordo.
- A:Answer Hi JGordo! The width of the 55" AU8000 is 48.5". The height of the TV with the stand attached is 29.9". The height of the TV without the stand is 27.9". ^Tim
Answered by Samsung

Q: QuestionDoes this come with an HDMI cord?
Asked by HDMI.
- A:Answer Hi! The AU8000 does not include an HDMI cable. ^Tim
Answered by Samsung

Q: QuestionCan the Zoom app be downloaded to this TV?
Asked by Anonymous.
- A:Answer Hi! The Zoom app is not currently available, but Samsung offers hundreds of apps in our App Store that you can download, and we are continuously adding more premium content and new services to our Smart TV platform. ^Tim
Answered by Samsung

Q: QuestionDoes this Samsung tv come with a warranty
Asked by RobertP.
- A:Answer Yes
Answered by Anonymous
Q: QuestionThe specs on this TV indicate EDGE LIT and sales representatives @BEST BUY stated DIRECT LIT. What is the correct answer for the 55" Samsung AU8000 SERIES CRYSTAL 4K UHD TELEVISION?????
Asked by AKC67.
- A:Answer I really can’t answer that question right now because I’m not use it yet. It’s a Christmas present it’ll be after Christmas before I know what the answer is just search it you should be able to find it.
Answered by Kathy
Q: QuestionWhat does "Crystal" TV mean?
Asked by Anonymous.
- A:Answer Hi there, The AU8000 TV offers a Crystal Processor 4K which allows you to see every detail with stunning clarity. The powerful processor, specifically tuned for Crystal Displays, converts what you're watching to 4K. ~Samsung Advisor
Answered by Samsung

Q: QuestionHow many amps this tv draws ?
Asked by Anonymous.
- A:Answer Hi there, The Samsung 55" AU8000's typical power consumption is 75 watts, the maximum is 150 watts, and a standby power consumption of 0.5 watts. ^Brie
Answered by Samsung

Q: QuestionI saw other questions on this and the silly answers from samsung I see is that well tv's do this. Constantly? It is so loud all night I can't sleep. That does not seem to be an acceptable issue with this product. how are you making this riight?
Asked by tickingsound.
- A:Answer Hi tickingsound! We would love the opportunity to gather additional information regarding your unit to better assist with this specific concern. Please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim
Answered by Samsung

Q: QuestionHow do you adjust co!or?
Asked by Simple.
- A:Answer TV has typical color adjustments through the remote
Answered by Thomas
Q: QuestionI recently purchased this tv and makes constant ticking noise like an old analog clock when it’s turned off. Is this normal?
Asked by Anonymous.
- A:Answer Hi! Please know, certain components within the TV may temporarily cause clicking or ticking noises, even when powered off. Additionally, occasional creaking, popping, or cracking may be heard due to the expansion or contraction of the materials used to assemble the TV. These sounds do not indicate a product malfunction and the TV is safe to use. ^Patty
Answered by Samsung

Q: Questionwhat is the weight of this tv
Asked by wondering.
- A:Answer Hi! The 55" AU8000 weighs 34.2lbs without the stand and 35.7lbs with the stand attached. ^Tim
Answered by Samsung

Q: QuestionAre the hdmi ports 2.2 ?
Asked by Bt.
- A:Answer Hi Bt! Thank you for considering this TV. Because HDMI 2.1 is a complicated spec, we hope that focusing on TV features will be more helpful to you when deciding on the best model for your usage scenario. The 55” AU8000 Crystal UHD TV has 3 HDMI ports, all of which support Auto Low Latency Mode (ALLM) and Dynamic Metadata (HDR10+). “HDMI In 2” port further supports eARC. If you are looking for a TV capable of 4K@120fps (FRL), please consider the Q70A Series, which supports “FRL on HDMI In 4”. All 3 of the HDMI ports support HDCP 2.2. ^Tim
Answered by Samsung

Q: Questionare any of the 3 HDMI ports 2.2 compatible?
Asked by jd.
- A:Answer Hi jd! Thank you for considering this TV. Because HDMI 2.1 is a complicated spec, we hope that focusing on TV features will be more helpful to you when deciding on the best model for your usage scenario. The 55” AU8000 TV has 3 HDMI ports, all of which support Auto Low Latency Mode (ALLM) and Dynamic Metadata (HDR10+). “HDMI In 2” port further supports eARC. If you are looking for a TV capable of 4K@120fps (FRL), please consider the Q70A Series, which supports “FRL on HDMI In 4”. If you are referring to HDCP 2.2, all of the HDMI ports fully support HDCP 2.2. ^Tim
Answered by Samsung

Q: Questioncan apps be downloaded, such a nhra.tv
Asked by dan.
- A:Answer Yes, it's easy to do
Answered by Cristy
Q: Questionwhen I turn the tv off there is a sound. Tick, Tick, Tick, like drops that go away when I unplug it, is this normal?... Just got the tv from best buy yesterday, Thanks
Asked by JFSF.
- A:Answer I'm returning mine tomorrow for the same reason. Everyone is having the problem. It's poor power supply design. If you can't hear the drip drip, the TV may be fine for you. But if you use it in a quiet room like your bedroom, it will keep you up at night and you have to unplug the TV every time when you're not using it Also very buzzing and hums when there is bright video on the screen. Such a noisy TV.
Answered by JoeA
































