A:AnswerHi triarn,
The AU8000 TV is backed by a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defects if purchased brand-new directly from an authorized seller.
~Samsung Advisor
A:AnswerHi Chris,
To better answer your question, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
A:AnswerHi Justwondering,
Hi, the TU690T introduces our Crystal Display for brilliant colors and exceptionally crisp, vivid images. Its Crystal 4K Processor further brings impressive clarity to all your content while upscaling everything you watch to stunning 4K definition, no matter the source. When stepping up to the AU8000, you will have all the benefits of Crystal UHD while gaining Ambient Mode and built-in Voice Assistants (Amazon Alexa, Bixby, Google Assistant) with a voice button on your OneRemote.
~Samsung Advisor
A:AnswerHi,
The 55" AU8000 needs a wall mount compatible with a VESA Map of 200x200mm.
Here are a few available at Best Buy: https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&qp=tvmountsize_facet%3DTV%20Size%20Compatibility~65%22%20-%2074%22&st=wall+mount
Happy shopping!
~Samsung Advisor
A:AnswerHI Eriepopcorn,
To utilize your surround system with 5.1 surround sound, make sure you use HDMI port 3, which offers eARC. Also, ensure you use an HDMI cable 1.4 or higher.
Next, ensure Anynet+ is enabled. Go to Settings> General< External Device Manager< Anynet+ (HDMI-CEC)< On.
If you continue to have issues, please call us so we can troubleshoot further with you. Contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
A:AnswerHi Mark,
Yes, when stepping up to the AU8000, you will have all the benefits of Crystal UHD while gaining Ambient Mode and built-in Voice Assistants (Amazon Alexa, Bixby, Google Assistant) with a voice button on your OneRemote.
~Samsung Advisor