“Volume issues with new Samsung UN55ES6100. I recently purchased a Samsung UN55ES6100. It has an excellent picture but the volume on the set, even when all the way up, is not that loud. Even with the surround sound system, it still doesn't fill the room up, like my older Samsung 46 inch. Are there known issues in this area. What can I check? The software was updated to version 1025 last week, which made no difference with this issue.”
Answer This Question
1-3 of 3 Answers
Are you by chance watching the TV through a cable box? If so is the volume turned down on the cable box? Occasionally someone in our house will use the cable box volume control rather than the TV volume and we experience what you are describing.
Sorry, there was a problem. Please try again later.I purchase a Toshiba 2.1 sound bar because I had the same issue.Got it for 199. Best thing I ever did. You need to connect it with an HDMI cable and use the ARC function on the set to connect the bar but the sound quality was great. Even my wife who does not like any of my electronics found to be a great improvement.. I would think any sound bar in that price range that supports ARC would sound good and give you the volume you are looking for.any other connection.ie. Audio cable sounded worse than what the TV does if you could image that.
Sorry, there was a problem. Please try again later.I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; contacting the Geek Squad or Samsung Support (refer to your device's manual for more information or visit Samsung's website) would be your best next course of action. -MrSamsung
Sorry, there was a problem. Please try again later.