Questions & Answers

Q: Questionmy dad & mom just bought the UN55MU6290FXZA from Best Buy ... what KEYBOARD can I buy (and connect) for them to make things easier for these 80+ year olds? also, any recommendations for SKYPE CAMERA (microphone, etc)? THANX!

Asked 7 years ago by angeldjac.

• A:Answer Since this model MU6290 does not have Bluetooth I don’t think you can connect keyboard . The 6300 has the Bluetooth.

  Answered 7 years ago by JavatVerified Purchase

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Q: QuestionWhat are the shipping box dimensions. Checking to see if it will fit in my Nissan Rogue.

Asked 7 years ago by pfloyd.

• A:Answer We have a Toyota Rav4 and it fit easily into the back with the seats down. I don't have the measurements of the box at my fingertips , but I can check tomorrow 12/31.

  Answered 7 years ago by rmil416Verified Purchase

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Q: QuestionIm trying to locate the power button for this tv. I’m not sure if it has an external one or if the only way to turn it on is the remote control. Thank you in advance for you time and your help.

Asked 7 years ago by Raquel.

• A:Answer Hello Raquel, the power button for this unit is on the bottom right corner of the unit. ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionDoes this tv have a power button. Can I turn it on without the remote control?Thank you in advance for your help.

Asked 7 years ago by Raquel.

• A:Answer Yes it does on the back

  Answered 7 years ago by Quint678Verified Purchase

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Q: QuestionHow wide is it?

Asked 7 years ago by Sophie.

• A:Answer 48.5"

  Answered 7 years ago by davlVerified Purchase

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Q: QuestionHas Samsung changed anything about the digital audio output in this model to make it different from the 2015 model 5200? An Insignia digital to coax converter works on my older set, but not on this one. And a techie hooked it up. It was done right.

Asked 7 years ago by loopy.

Q: Questiondoes this tv have the hulu app?

Asked 7 years ago by Anonymous.

• A:Answer Hello, this unit does have smart capabilities, I have attached a link below to available smart TV applications. http://www.samsung.com/us/appstore?redir=apps ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionIf we are using TIVO box and its remote, will there be a problem with the 6290 and to go to apps are there instructions on how to switch remotes?

Asked 7 years ago by steverino.

Q: QuestionHow many HDMI connections

Asked 7 years ago by Billy.

• A:Answer Hello Billy, this unit has 3 HDMI ports. ^Britt

  Answered 7 years ago by Samsung

  
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Q: Questiondoes this T.V. have the google play store app on it?

Asked 7 years ago by Joe.

• A:Answer Hello Joe, I have attached a link below to the available smart TV applications. https://www.samsung.com/us/appstore?redir=apps ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionThe remote control is not user friendly. The instructions does not make it clear. We are trying to use the Smart TV apps but are having difficulty. Is there more instructions on line

Asked 7 years ago by CatWoman.

• A:Answer Hello CatWoman, I have attached a link to the online user manual below, you will find more information for the remote control on pages 30-33. http://downloadcenter.samsung.com/content/UM/201711/20171113111128155/ENG_US_KTMATSCL-3.0.6.pdf ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionIf you have HBO now can you watch it on this tv?

Asked 7 years ago by BB.

• A:Answer Hello BB, I have attached a link to compatible applications below. http://www.samsung.com/us/appstore?redir=apps ^Britt

  Answered 7 years ago by Samsung

  
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Q: Questionif I buy the 2 yrs protection plan does it kick in after the 1yr factory warranty?

Asked 7 years ago by RonLM.

• A:Answer No. It starts on your purchase date. But it covers more than the manufacturers warranty and is easier process in my experience.

  Answered 7 years ago by BerkVerified Purchase

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Q: QuestionWanted to know if I could beam content from my Samsung Galaxy phone to the tv?

Asked 7 years ago by Bus1982.

• A:Answer Hello Bus1982, this TV is capable of screen mirroring to a device and from a device as long as the device is compatible. ^Rosi

  Answered 7 years ago by Anonymous

  
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Q: QuestionIs this TV good for gaming?

Asked 7 years ago by Caden.

• A:Answer Yes

  Answered 7 years ago by Anita122Verified Purchase

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Q: QuestionDo any of the new 4k televisions have a swivel stand?

Asked 7 years ago by artist21.

• A:Answer Not this one.

  Answered 7 years ago by Buyer3987Verified Purchase

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Q: QuestionHi, I am unable to change the Picture Size (It says this function is unavailable) in my TV. I want to set picture to Fit to screen. Model - SAMSUNG UN55MU6290

Asked 7 years ago by Varsha.

• A:Answer On your remote, 2nd button from the bottom, left side. This will give you 3 screen choices.

  Answered 7 years ago by BengoyoVerified Purchase

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Q: QuestionDoes the stand swivel for tv movement to the left or right?

Asked 7 years ago by Artist21.

• A:Answer No. It's fixed.

  Answered 7 years ago by WayneVerified Purchase

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Q: QuestionDoes anyone know if the TV can swivel on the stand? Thanks

Asked 7 years ago by Bubba.

• A:Answer It doesn't swivel but I find it really easy to just move if your table is large enough. It's so light you can just slide around it as needed. Or you could try a table swivel that's like a lazy Susan for your tv. Amazon sells them. I tried it and it worked with the 50" but it wasn't sturdy enough with the 55".

  Answered 7 years ago by Rock

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