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Hi Dmat - You will need Internet for most Smart features, including the apps built into your TV. You will not need Internet when watching content from a DVD/Blu-ray or from a USB drive. You will only need the remote included with your TV. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week, text HELP to 62913, LiveChat on Samsung.com, or Email: https://www.samsung.com/us/support/#contact_us_for_support ^Gina
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