“There seems to be a peel of film on the frame around the tv screen of the QN85A but not sure if one is over the screen. Is there?”
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Teri - if there is a protective film on your screen, it will be indicated with a large blue triangle in the upper left corner. The triangle will have an illustration showing how to remove the protective film. If you do not have a blue triangle in the upper left corner, then that means there is no protective film on the screen, so please do not try to peel off anything. You will damage what is actually the screen. If you need further help, please contact Samsung Support at: 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
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