Questions & Answers

Q: QuestionWhat is the width around the frame? 2-3 inches?

Asked 5 years ago by DG.

This question was asked about the related product: Samsung - 55" The Frame Customizable Bezel - Beige

Q: QuestionWhy are the 2020 Frame bezels only available in plastic? The earlier models came in wood and metal.

Asked 5 years ago by NR.

This question was asked about the related product: Samsung - 55" The Frame Customizable Bezel - Beige

Q: QuestionWhat is the purpose of getting the black frame? Does it look different then the edge that the tv comes with?

Asked 5 years ago by Laura.

• A:Answer Hi Laura, Great question. The Black bezel gives the Frame a subtle difference in depth, like the other bezels. This enhances the illusion your TV is a piece of art rather than, well, a TV. Cheers! ^Scott

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will the 55” brown frame for Samsung frame tv be back in stock?

Asked 5 years ago by Guestroom.

This question was asked about the related product: Samsung - 55" The Frame Customizable Bezel - Brown

• A:Answer Hi there! Please check back soon for availability on the Samsung - 55" The Frame Customizable Bezel - Brown . ^Celina

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen will this be back in stock in white 55” bevel?

Asked 5 years ago by Mor.

• A:Answer Hi Mor! Please check back soon for availability on the white 55" frame bezel. ^Tim

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs this compatible with the 2019 model?

Asked 5 years ago by Captain.

• A:Answer Hi Captain! Yes, the 2020 Frame bezels are compatible with the 2019 models. ^Tim

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan this be used with any 55” Smart TV or must it be Samsung The Frame Series? I’m looking at the Samsung smart Tv 8 series but don’t know if this will work with it. Thanks!

Asked 5 years ago by Elle.

• A:Answer Elle, The Frame Customizable Bezels are only compatible with The Frame Series TVs. ^Gina

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHi! Does this fit the 2018 model? Thanks so much!

Asked 5 years ago by marak.

This question was asked about the related product: Samsung - 55" The Frame Customizable Bezel - Beige

• A:Answer Hi marak! This bezel is only compatible with 2020 Frame Models and will not work with 2019 or prior Frame TVs. ^Tim

  Answered 5 years ago by Samsung

  
  Helpful (0)Unhelpful (1)ReportAnswer this question