Questions & Answers

Q: QuestionWhy is my Samsung us tv 6 series mu6100 turning on by itself? Changed the batteries in the remote. But it still does it. Disconnected from internet and is using a anntena now to see if it still does it. Please help.

Asked 7 years ago by Cg.

• A:Answer Hi Cg, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionHi, I was wondering if this tv is compatible with the direct TV now app

Asked 7 years ago by Interestedbuyer.

• A:Answer Hello Interestedbuyer, I have attached a link below to available Smart TV applications. https://www.samsung.com/us/appstore?redir=apps ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionDoes this tv make anyone feel sick, get motion sickness from it? The lg smart tv does this to me and before buying this I would like some opinions. Thanks.

Asked 7 years ago by Kelly.

• A:Answer I get motion sickness on any video game that the characters spin 360. With that being said I don’t experience that with any of the movies or tv show I watch on this tv.

  Answered 7 years ago by RMartinVerified Purchase

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Q: QuestionI want to have a picture on my tv like a wall paper as it is above my fireplace. How will I be able to have on my tv and have it look like a picture above my fireplace.

Asked 7 years ago by Albie.

• A:Answer I have a Chromecast on my TVs and you can have your pictures show up there. Otherwise the Chromecast will part is own beautiful piece while it's not in use.

  Answered 7 years ago by Jaxstas

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Q: QuestionDoes connecting x box to tv mess it up

Asked 7 years ago by Pauline.

• A:Answer No, an Xbox can be used with the TV.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes this model and/or other Samsung smart TVs support the amazon fire stick ok’?

Asked 7 years ago by TlpRose.

• A:Answer yes

  Answered 7 years ago by RaferVerified Purchase

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Q: QuestionUN58MU6070FXZA Is this tv 3 D capable

Asked 7 years ago by Badbill.

• A:Answer No, this TV is not 3D compatible.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionDoes anyone have a soundbar recommendation that works well with this TV?

Asked 7 years ago by EK2018.

• A:Answer I have a Bose Soundbar 5 works great but doesn’t support sour round sound.

  Answered 7 years ago by JoeyVerified Purchase

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Q: QuestionI’m looking for 3D TVs, what is the largest size 3D tv?

Asked 7 years ago by Rowdy42.

Q: Questioncan you get this with the middle mount - don't want to have to buy a 50 inch tv stand

Asked 7 years ago by bzjustsayn.

• A:Answer If I understand the question, this tv came with the center mounted stand as opposed to the 2 little feet that attach to the ends of many tv's.

  Answered 7 years ago by Bug21Verified Purchase

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Q: Questionhow do I connect my Bose Soundbar to my new MU 6100 tv. The soundbar was connected to my Sony but the connection on the Samsung MU6100 is different. Is there cable that will connect to the Samsung Digital Audio Out to my Bose soundbar?

Asked 7 years ago by Jake.

• A:Answer Have you tried the optical cable?

  Answered 7 years ago by ImageVerified Purchase

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Q: QuestionWhat color is the frame of the screen black or grey?

Asked 7 years ago by KJ.

• A:Answer black

  Answered 7 years ago by JEFFVerified Purchase

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Q: QuestionSet need much venting? Will place it into a entertainment center with enclosed rear. Space from the rear of set to the back near 15 inches. Minimal open space on sides but 5 inches open over the top of the set. Use provided stand. Needs to add fan vent?

Asked 7 years ago by NonGeek.

• A:Answer As long as there's space for heat to rise up and out it'll be fine. These tv's don't get very hot anyway.

  Answered 7 years ago by Jaxstas

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Q: QuestionHow much does it weigh?

Asked 7 years ago by JOE.

• A:Answer Right around 40-43 lbs out-of-the-box.

  Answered 7 years ago by Carpcrippler76Verified Purchase

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Q: QuestionDoes this model have a matte or semi-matte screen?

Asked 7 years ago by Momming.

• A:Answer No, it is a gloss finish.

  Answered 7 years ago by Pcardwell111Verified Purchase

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Q: QuestionCan you purchase a mount that goes in the middle - don't want to buy a 48 inch stand

Asked 7 years ago by Bobz.

• A:Answer Been researching their 58 inch set for a while and did buy this model. The Samsung 58 inch set from last year, with some still available, appears identical to this one with same specs except has a center mount. Also the same price. I'm guessing the reason for the pedestal mount change to this version with two feet at ends of the box is for stability. And likely determined for safety reasons to change to this design. Have mixed feelings on which design is best for my needs.

  Answered 7 years ago by Davz

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Q: QuestionIs there any link from where I can get to know what are the Apps my Tv supports (Samsung - 58" Class (57.5" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV). Model Number: UN58MU6100FXZA Can I install Yupp Tv here?

Asked 7 years ago by SD.

• A:Answer Hello SD, I have attached a link below to available Smart TV applications, you can search by specific model. https://www.samsung.com/us/appstore/browse ^Britt

  Answered 7 years ago by Samsung

  
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Q: QuestionHow many HDMI ports are on the 58 inch TV

Asked 7 years ago by Gary.

• A:Answer 3

  Answered 7 years ago by BobGVerified Purchase

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Q: QuestionWill this tv fit in a cabinet that is 59x40.5 and still have room not to over-heat?

Asked 7 years ago by corky.

• A:Answer Yes

  Answered 7 years ago by Pcardwell111Verified Purchase

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