“My control panel shows :00 and I am unable to access any of the buttons. In addition, my oven does not come on. Help!”
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you might be able to reset by unplugging and plugging back in after 5 minutes. if that does not work you might have a dead control panel or a defective touch pad. these are very expensive repairs un less you can diy.
Sorry, there was a problem. Please try again later.Greetings! It sounds like you're dealing with an unresponsive control panel, which can be super frustrating. We are here to help. I have shared a Samsung link below to help with your experience with your range model. Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven: https://www.samsung.com/us/support/troubleshoot/TSG10002418/ Should you need more assistance with your range model, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1148292281 to help our team pull up your information. Leo
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