“The top door lock is broken . How can I order that part to replace”
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Hi Navid. Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash™ top door lock broken. I am sorry to learn that your top door lock is broken; regarding your concern, I suggest you get in touch with our Samsung Parts team to assist you in getting the part needed. You can reach them on this details. J & J International, Inc. Live Help: 800.627.4368 ( Mon - Fri 9:00 AM ~ 6:30 PM EST ) Fax: 973.226.6682 Address: 8 York Avenue, West Caldwell, NJ 07006 I suggest you check this link for further assistance. http://www.samsungparts.com/ Also, here is a copy of your warranty. https://www.samsung.com/us/support/service/warranty/NE63T8911SG/AA Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144349099 ^Camille
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