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We strive to ensure that your washing machine operates at its optimal performance, Liz. Let us help you. Please refer to the resources below to determine what's causing the humming noise in your washer and the steps to take. Please click the links and hyperlinks and click the audio clips. Samsung washing machine is noisy: https://www.samsung.com/us/support/troubleshooting/TSG01001985/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147029425, to help our team pull up your information when you message us. Have a great day. -John
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