How do I remove the softener drawer for cleaning? null

Hi Bob, Thank you for reaching out. Your satisfaction is our top priority, and we are glad you are using Samsung products. We are happy to receive your question if we can remove the softener drawer for cleaning. We regret to inform you that the fabric softener compartment and the bleach compartment on the upper washer are not removable by design to facilitate visual feedback to users. To clean the softener compartment, follow these instructions. See page 59 Fabric softener/bleach compartment. https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime. https://www.samsung.com/us/support/answer/ANS00030150/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144783863 Thank you for choosing Samsung. Have a great day. -Trisha-

“How do I remove the softener drawer for cleaning?”

Asked by Bob 3 years ago

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Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black stainless steel-Front_Standard

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Hi Bob, Thank you for reaching out. Your satisfaction is our top priority, and we are glad you are using Samsung products. We are happy to receive your question if we can remove the softener drawer for cleaning. We regret to inform you that the fabric softener compartment and the bleach compartment on the upper washer are not removable by design to facilitate visual feedback to users. To clean the softener compartment, follow these instructions. See page 59 Fabric softener/bleach compartment. https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf You may check this link for future reference to reduce unnecessary repairs over the washer's lifetime. https://www.samsung.com/us/support/answer/ANS00030150/ If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Ticket number: 1144783863 Thank you for choosing Samsung. Have a great day. -Trisha-
Answered by Samsung 3 years ago
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