“Does the top washer use steam instead of water to clean the clothes?”
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Hi Bob. Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash™ if the top washer uses steam instead of water. Regarding your concern, the steam cycle is only applicable to the lower washer; hence the upper washer uses water. I recommend you check your user manual for further assistance. Please go to pages 43 to 48. https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144349831 ^Camille
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