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Hi Topwashquestion, Thank you for reaching out and we hope you are in good health. For the upper washer, the fabric softener will be on the right hand side once you have opened the cover. For the lower washer, the fabric softner will be the third from the left once the top-front cover is opened. I have included the user manual link below. Please click on the link and turn to pages 38 - 42 to assist you with cleaning agents. https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144272698 Leo
Sorry, there was a problem. Please try again later.there is a dispenser in the corner on the right front side of the unit.
Sorry, there was a problem. Please try again later.Inside the top washer lid, in the port to the right. Bleach goes in the left-hand port. The detergent goes in the rubber container prior to any clothes going into the top washer and should be set on top of the hub. All the clothes go on top of the detergent cup (i.e., don't fold it inside something!). The top set of controls on the front control the top washer.
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