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Williston, VT 05495
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Questions & Answers

Your price for this item is $799.99
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The comparable value price is $1,129.99
Page Showing 81-89 of 89 questions
  • Questionhow to use the air fryer

    Asked by cat.

    • Answer There is a button for your air fryer then hit start

      Answered by Joanne

  • QuestionCan I turn off the Wi-Fi and Voice Assistant? I like my appliances to just be appliances.

    Asked by Jason.

    • Answer Yes, you do not have to use the wifi option.

      Answered by Debraaleblanc

  • Questionis this a 4 burner with a warmer and also a option to griddle on it

    Asked by Q.

    • Answer Hey Q! I have this link (https://bit.ly/3ds0g6S) to the user manual for this model. Page 23 has a diagram of the layout of the cooktop, with all the features labelled. ^Jecca

      Answered by Samsung

  • QuestionWhat is the nonstick coating on the griddle?

    Asked by Aphy.

    • Answer Hi Aphy, We appreciate your question about the griddle of the range. The Cast iron griddle has a non-stick coating which is the same family as Teflon. At this point, we do not have the exact composition of the non-stick coating. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, provide them this number 1144913770 and it will help our team pull up your information. Leo

      Answered by Samsung

  • QuestionWhat is the height at the cooking surface of the range? It says 47" in the specs but I didn't know if thats at cooking surface or overall height including the monitor.

    Asked by Sean.

    • Answer Hello Sean, Thank you for reaching out and inquiring about our Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry, and Griddle - Black stainless steel. Did you want to know the height at the cooking surface of the range? Let me provide you with the product specifications and dimensions of our range. Product Dimensions & Weight (WxHxD) Oven Interior Dimensions: 2413/16" x 227 /16" x 193 /4" Outside Net Dimensions: 2915/16" x 465 /16-471 /16" (Adjustable) x 2811/16" Weight: 164 lbs 47" is the overall height including the monitor. https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf https://content.syndigo.com/asset/4374f0d9-4c71-4a10-a979-30afa2005800/original.pdf If you need further assistance you may reach us via the following options. We look forward to doing business with you again. Have a great day! 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number: 1144267244 Thank you for choosing Samsung. ^Ross

      Answered by Samsung

  • QuestionCan you use a cast iron pan on burners or on top of the griddle?

    Asked by Jewels.

    • Answer Hi there Jewels! I've got just what you need. This link (https://bit.ly/3G21cfr) will take you to our guide on cookware. This guide has tons of information about what types of cookware to use, as well as tips for using them. ^Jecca

      Answered by Samsung

  • QuestionHow do you maintain and clean the griddle attachment

    Asked by Jack.

    • Answer I'm so glad you asked, Jack! I have this link (https://bit.ly/3ndriVP) to our guide on how to clean the cooktop. It has a section specifically regarding the griddle and other attachments. ^Jecca

      Answered by Samsung

  • QuestionHow do you set the clock on this model? Pushing the time doesn’t work as in other models and there is no clock button.

    Asked by Quincy.

    • Answer I'm happy to help with this, Quincy! First, here's a link (https://bit.ly/3gMTgEl) to the user manual for this model. Page 29 has step by step instructions on how to set the clock. ^Jecca

      Answered by Samsung

  • QuestionWhat is convection+?

    Asked by David.

    • Answer Convection is when there is a fan that circulates hot air inside the oven. This results in a much more even bake, and can be used to air-fry food as well!

      Answered by Jake