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Hi there, We can feel the difficulty you're going through with your range. Let's help you out with this. We recommend following the tips from the guide below to help rectify the error code showing on your range. Samsung range error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001948/ I have shared the manual with instructions on how to turn off the Demo mode function. Please read through page 38. User manual: https://downloadcenter.samsung.com/content/UM/202401/20240112152508654/O_01._NE63A6311_AA_EN.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146957992, to help our team pull up your information. Have a great day! ^Chrystel
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