“I can't seem to get anything crunchy or golden brown using the air fryer function. I do follow air fryer recipes carefully but I am not sure if this function is working properly. Is there a test I can try? I have the basket on the 3'rd shelf.”
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Hi Shotzy, We understand getting crunchy and or golden brown food using the Air Fryer feature on this Samsung range model. We are here to provide help in any way we can. I have shared this model's user manual link below. Please turn to page 39 for the air fry cooking guide and notes for the air fry feature. https://downloadcenter.samsung.com/content/UM/202311/20231122161711134/01._FULL_NE63T8911SS_NE63T8911S-04_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146794925 to help our team pull up your information. Leo
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