Questions & Answers

Q: Questioni just bought the tv and got some issues , who should I contact? Samsung customer service or best buy?

Asked 9 years ago by Anonymous.

• A:Answer If you just bought it, for sure start with Bestbuy

  Answered 9 years ago by bavus

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Q: QuestionIs this an ARC compliant TV?

Asked 9 years ago by danne.

Q: QuestionIf I get this TV, would you provide technician to install, move my old TV to another room?

Asked 9 years ago by Justin.

• A:Answer Yes

  Answered 8 years ago by DvdofgaVerified Purchase

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Q: QuestionWhat are the dimensions of the box this comes in? I need to know if I can fit this in the back of a van or not (a small Ford Transit Connect), or get it delivered.

Asked 9 years ago by Chris.

• A:Answer Approximately 66 inches long by 40 inches high by 9 inches wide

  Answered 9 years ago by Shortstack

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Q: QuestionWhat is the depth of this TV, will it fit into a cubby over the fireplace?

Asked 9 years ago by Wayneo.

• A:Answer The depth of the TV with the stand is 13 inches.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes someone knows how to install HBO Now? Mine has only HBO Go. I looked everywhere but I couldn't find it and previous answer states that the tv supports HBO now.

Asked 9 years ago by Ivan.

Q: QuestionWhat does it mean when the screen goes black but you still have sound and the word samsunggoi g across the sceen

Asked 9 years ago by Jacki.

• A:Answer This means your source is not working ie, cable box or you have the set on another source option.

  Answered 8 years ago by ProjtimVerified Purchase

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Q: Questionplease provide me with the price on this TV

Asked 9 years ago by Iris.

• A:Answer I paid $579.00 for the TV there must be new models coming in but you better run before they sell out

  Answered 8 years ago by BacktoSamsungVerified Purchase

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Q: QuestionDoes it runs android

Asked 9 years ago by Ruthless.

• A:Answer yes, only if you purchase the Chromecast device.

  Answered 8 years ago by JohnnyG

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Q: QuestionOne of the answers here says it supports HBO Now app (NOT HBO go, there are two different apps). When I do a search for the HBO now app, it doesn't find it. How do I get HBO NOW App on my tv?

Asked 9 years ago by Alyssa.

Q: Questiondoes this have Bluetooth to connect to Samsung Bluetooth soundbar?

Asked 9 years ago by Alyssa.

• A:Answer No, it has built in Wifi, but no BT connectivity.

  Answered 9 years ago by Steven

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Q: QuestionWhere is the 3d version ,I will only buy a large screen tv I if it has 3d

Asked 9 years ago by Dv.

Q: QuestionCan I install the Directv app??

Asked 9 years ago by Jrboy.

• A:Answer I did not see this app on the TV, there are a great number of apps available though and I have not checked them all.

  Answered 9 years ago by Andy

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Q: QuestionCan I load the abc app on tv and watch it live from the app

Asked 9 years ago by Jrboy.

• A:Answer No, you can not load the ABC app on this TV.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionDoes the TV work on 220 Volts electricity intensity ?

Asked 9 years ago by Mbaye.

• A:Answer No

  Answered 9 years ago by Befishin

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Q: QuestionCan I watch the abc app LIVE TV grouch the app??

Asked 9 years ago by Jrboy.

Q: QuestionWhat is the model year?

Asked 9 years ago by Anonymous.

• A:Answer 2016

  Answered 9 years ago by MArisa

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Q: QuestionWhat are the dimensions width & height

Asked 9 years ago by Anonymous.

• A:Answer The height with the stand is 34 inches and the width is 54.1 inches.

  Answered 9 years ago by CommunityAnswer

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Q: Questionwith a smart tv should you use a special cable to connect to a Comcast box. the salesman stated to purchase a better cable than using the cable that was issued by comcast

Asked 9 years ago by lou.

• A:Answer Just use a standard HDMI cable. The one that Comcast has given you will work fine. No need to buy a more expensive one from Best Buy. They're just trying to make a sale there.

  Answered 9 years ago by Kevin1962

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