“I have a model UN65KS800DF and there are times when streaming Netflix movies the movie stops and just stays at about 25%. The only way to get back to the movie is to unplug it, wait a few minutes, plug it in and then resume the movie.”
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Hi Jimbo, we understand your concerns with the TV. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt
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