A:AnswerHi there! The TU7000 features Auto Volume, which automatically adjusts the sound to a certain level when changing channels or switching to another external input. You can find this setting under Home > Settings > Sound > Expert Settings. ^Gina
A:AnswerHi there! Here are the full dimensions of the 65TU7000: DIMENSIONS (INCHES W x H x D):
• TV WITHOUT STAND: 57.1 x 32.7 x 2.4
• TV WITH STAND: 57.1 x 35.6 x 11.2 ^Gina
A:AnswerHi Tee! The TU7000 Series does not have PIP (or split-screen). Split-screen capability to view two different content side-by-side is available starting from our QLED Q60T Series and up using our Multi View feature. For example, you can view media from different sources, such as an app, Blu-ray player, or game console, on the main left screen, while also mirroring your phone to the smaller screen. Multi View provides you with endless possibilities for splitting screens and viewing several types of content at the same time. Check out the Q60T at Best Buy: https://www.bestbuy.com/site/samsung-65-class-q60t-series-led-4k-uhd-smart-tizen-tv/6401714.p?skuId=6401714 ^Gina
A:AnswerHello john,
The width of the 65TU7000 is : 57.1 Inches
Your entertainment center must be wider than 57.1 inches.
DIMENSIONS (INCHES W x H x D):
• TV WITH STAND: 57.1 x 35.6 x 11.2
^Cristian
A:AnswerHello ljaaz,
Yes, please check out HDMI cables at Best Buy. https://www.bestbuy.com/site/searchpage.jsp?st=HDMI+cables&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
^Cristian
A:AnswerHello Sound,
I’m sorry to see that you are having difficulties sound on your 65TU7000.
So that we can better troubleshoot towards a solution, please reach out to Samsung TV Support at:
― Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
We look forward to hearing from you.
^Cristian
A:AnswerHello klspina,
Yes, the 65TU7000 is able to be wall mounted. Please check out TV wall mounts at Best Buy. https://www.bestbuy.com/site/searchpage.jsp?st=tv+wallmount+65&_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=&sp=&qp=&list=n&af=true&iht=y&usc=All+Categories&ks=960&keys=keys
^Cristian
A:AnswerHello JuJu,
No, the 65TU7000 does not support Multi View. Please check out the 65Q60T for Multi View support.
The Multi View allows you to simultaneously play two contents on your TV. On the left screen, you can watch media from various sources such as STB, tv tuner, apps, Blu-ray players or game console while mirroring your phone on the right screen. Connect your device and customize size and audio settings as you desired. Multi-tasking on the large screen is easy and simple.
https://www.bestbuy.com/site/samsung-65-class-q60t-series-led-4k-uhd-smart-tizen-tv/6401714.p?skuId=6401714
^Cristian
A:AnswerHi LSB, the dimensions without the stand are 57.1" x 32.7" x 2.4". If you are using the stand the dimensions are 57.1" x 35.6" x 11.2". Enjoy the new TV! ^Scott
A:AnswerHi, there are many apps pre-loaded on the TV as well as an app store if you are looking for something else. First hit the home (the house) button on your remote and push the left buttons to get to the app Store. Once you are there you can search for and download any app supported by the TV. I hope that helped! ^Scott
A:AnswerHi Alauff, while all Samsung TV's work with the SmartThings app to one extent or another, you will need a Q70T or higher to be compatible with the Samsung refrigerators. Check out the Q70 here: https://www.bestbuy.com/site/samsung-55-class-q70t-series-led-4k-uhd-smart-tizen-tv/6402398.p?skuId=6402398&ref=212&loc=BM01&gclid=Cj0KCQiA-rj9BRCAARIsANB_4ABmMilrjpTeb7eazDeH0QmFUebo06t3VYoGzIlC0wSrt9yJvEVKpI0aAnE5EALw_wcB&gclsrc=aw.ds. ^Scott
A:AnswerHi Ann! The Kartina TV application is currently not available on the TU7000. For content unavailable through the built in app store, you can take advantage of the screen mirroring features from a mobile Android or Apple device to put more of your favorite content on the big screen. ^Tim
A:AnswerHi Dakota! If there is a protective film on your screen, it will be indicated with a large blue triangle in the upper left corner. The triangle will have an illustration showing how to remove the protective film.
If you do not have a blue triangle in the upper left corner, then that means there is no protective film on the screen, please do not try to peel anything to avoid potential damage to the screen.
If you need further help, please contact Samsung TV Support at: Phone: 1-800-SAMSUNG / Available 8 AM - 9 PM EST, Mon - Fri
LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
^Tim
A:AnswerVic, if there is a protective film on your screen, it will be indicated with a large blue triangle in the upper left corner. The triangle will have an illustration showing how to remove the protective film.
If you do not have a blue triangle in the upper left corner, then that means there is no protective film on the screen, so please do not try to peel off anything. You will damage what is actually the screen.
If you need further help, please contact Samsung Support at: ― Phone: 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week ― LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support We look forward to hearing from you. ^Gina
A:AnswerHi pgp! For further delivery information, please contact your local Best Buy or visit https://www.bestbuy.com/site/help-topics/home-and-business-delivery/pcmcat204400050032.c?id=pcmcat204400050032 ^Gina
A:AnswerHi EmVee! Yes, the 65TU7000 can be wall mounted with any universal wall mount with a VESA Standard of 400mm x 300mm. Check out some options at Best Buy: https://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&id=pcat17071&iht=y&keys=keys&ks=960&list=n&qp=tvmountsize_facet%3DTV%20Size%20Compatibility~65%20-%2074%22&sc=Global&st=wall%20mount&type=page&usc=All%20Categories ^Gina
A:AnswerHi Ano! For more information regarding your My Best Buy Credit Card, please contact your local Best Buy or visit https://www.bestbuy.com/site/misc/financing-rewards/pcmcat102500050032.c?id=pcmcat102500050032 ^Gina
A:AnswerHi Twisted! The standard aspect ratio for Samsung 4k TVs such as the TU7000 is 16:9. This, along with many other settings, can be adjusted through the settings menu to customize the TV for your needs. ^Tim
