Questions & Answers

Q: QuestionDoes it have TV PLUS

Asked 1 year ago by Anonymous.

• A:Answer Yesss!

  Answered 1 year ago by ChrisGVerified Purchase

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Q: QuestionIs the tv programmed??

Asked 1 year ago by Burt.

• A:Answer not yet still in box .....

  Answered 1 year ago by JosephVerified Purchase

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Q: QuestionCan you get fubo TV

Asked 1 year ago by Dj.

• A:Answer Yes

  Answered 1 year ago by RichardBVerified Purchase

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Q: Questionis the cu8000 capable of hands free voice with alexa built in

Asked 1 year ago by gusto.

• A:Answer Yes

  Answered 1 year ago by BrennanPVerified Purchase

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Q: QuestionOur Samsung is connected to Direct TV cable system via Direct TV's Gemini Air into HDMI port #1. Our internet provider is ATT and we have fiber with 500Mbps. We consistently get the purple screen and have to unplug TV and reboot. How do we fix it?

Asked 1 year ago by PurpleGreenScreen.

• A:Answer Not yet

  Answered 1 year ago by JosephVerified Purchase

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Q: QuestionWhat do you charge to deliver and install Samsung 65" Class CU8000 TV?

Asked 1 year ago by Anonymous.

• A:Answer I am a Geek Squad total Tech member, so del and set up was free. I don't know what the charge is if you are not a member.

  Answered 1 year ago by CdownVerified Purchase

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Q: QuestionIt is ok to plug in 220 volts coz im going to send in the phillipines?

Asked 1 year ago by Nher27.

• A:Answer No

  Answered 1 year ago by ChuckMVerified Purchase

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Q: QuestionCan I connect my Bluetooth headphones to this TV?

Asked 1 year ago by Canela.

• A:Answer TV Still in box

  Answered 1 year ago by JosephVerified Purchase

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Q: QuestionDo I have to get a soundbar with this tv? Is that a requirement to enjoy the sound?

Asked 1 year ago by CanCan.

• A:Answer Its not a requirment. But if you want a loud movie therater sound go again and get one.

  Answered 1 year ago by RachelCVerified Purchase

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Q: QuestionWe have noticed that some commercials, not all, have noticeably lowered audio levels from the program being watched. We use a Samsung soundbar. We did not adjust a setting related to this. Where can I get more info on how and why this is happening?

Asked 1 year ago by LansingMike.

• A:Answer Hi LansingMike, Please check the Auto Volume Setting to see if it is enabled. The Auto Volume function automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume. You may also want to perform a Sound Test under Support > Self Diagnosis > Start Sound Test. ~Samsung Advisor

  Answered 1 year ago by Samsung

  
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Q: QuestionCan you easily connect this tv to show iPad content without a cable?

Asked 2 years ago by Paul.

• A:Answer Yes via air play with no problem of even screen mirror

  Answered 1 year ago by GaryVerified Purchase

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Q: QuestionDoes the cu8000 come with the built in DVR?

Asked 2 years ago by Beachbabe.

• A:Answer No it does not

  Answered 1 year ago by AnonymousVerified Purchase

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Q: QuestionIs YouTube TV available on all Samsung TVs? I can’t find it on my 2016 65” smart tv.

Asked 2 years ago by Ken.

• A:Answer Yes

  Answered 1 year ago by BrennanPVerified Purchase

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Q: QuestionDoes it have peacock installed

Asked 2 years ago by Bob.

• A:Answer It does.

  Answered 1 year ago by lansingmikeagainVerified Purchase

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Q: QuestionHello, Are my HW-A550/ZA soundbar and rear speaker set compatible with the Samsung - 65" Class CU8000 Crystal UHD 4K Smart Tizen TV? Thanks, Chopper

Asked 2 years ago by Chopper.

• A:Answer Hi Chopper - The HW-A550 Soundbar can be connected to the CU80000 TV via a wired (HDMI, Optical) or wireless (Bluetooth) connection. ~ Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat size is the box it is packaged in, want to see if it will fit in my suv? Thanks!

Asked 2 years ago by Bob.

• A:Answer The tv fit in my Chrysler Town & Country mini van with no problem

  Answered 1 year ago by RichardBVerified Purchase

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Q: QuestionAll CU8000 TVS have xbox game hub?

Asked 2 years ago by Santos.

• A:Answer Hi Santos, Yes, the Samsung CU8000 Series TV has Samsung Gaming Hub, which has the Xbox Gaming. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the difference between a BXZA and a FXZA in the 65-in CU8000 TV? They are the last four letters in the product code.

Asked 2 years ago by Steve.

Q: QuestionWhere are the extra MDI CONNECTION points located?

Asked 2 years ago by RichardpD.

• A:Answer Hi, Two of the HDMI ports are located at the back of the TV inset on the left side. The third port is next to the inset ports on the back of the TV. ~Samsung Advisor

  Answered 2 years ago by Samsung

  
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