“My HW-N850 Samsung Soundbar turns the Surround Sound off and goes to TV speakers when I pause the program I'm watching. This is NOT progress and I'm starting to regret my purchase.”

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• Did you use an HDMI cable on the 4th hdmi outlet on One Connect? That would solve the issue.

  Answered by Ziltoid 6 years ago

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• This does not happen to me. You need to change your speaker settings. The Q9 works perfectly with my sound bar!

  Answered by Jeffrey 7 years ago

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