Customer Ratings & Reviews

While the price is a little steep, what you are paying for is worth it! Great, crisp, clear picture. Beautiful colors. Excellent sound! The only thing that distracts me a little is this shadow of darkness that happens when there are scenes shot in low light. Easy to use. Great apps and options. Fast loading.

This tv has beautiful picture, plenty of 4K content out to make this purchase worth every expensive penny. Xbox One X gaming is awesome, especially with the auto game mode feature. Only hassle I find is it’s too bright at night, need a night mode.

This TV which I have had almost a year now delivers the most stunning picture quality and ease of use out of all the Tv's or projectors in my Home Theater ever. It continues to amaze in its pictues quality and when a movie or show is in 4K UHD set back and be amazed. WOW!

Big, and beautiful is all I can really say about our Large Screen TV. We all have come a long way baby as this picture screen is Wow! It has a great deal of commonly used apps already built in so just a click or two from your small, sleek, nice looking TV Remote, and you're all set. We have the protection set up, and active from Best Buy however we have not had to use it in the two years owning it. your sound matches what you watch i.e., movies, sports, Music and so on. You literally have more technology than you know how to use. Yes our family recommends, and appreciates this Samsung - 65" Class - LED - Q9F Series - 2160p - S a great deal. we will definitely purchase another one whenever we are in need of a new Samsung TV, Thank You for a great product!

Clear, crisp picture with no fade-out! Vibrant colors with great picture detail! The ONLY disappointment might be in the area of the speakers but we will add our own external speakers.

Love this TV! It gets so bright and the blacks are amazing because of local dimming! HDR is also good. Best TV I've owned.

This was the best television I have ever purchased. The picture quality is unbelievable. You can't go wrong with this purchase. The 4K picture is outstanding. Very easy to setup.

This TV is worth every penny. The picture quality is marvelous. Would definately recommend this TV.

Loving Movie nights with the family now w/ my Samsung Q9

Bought the QN65Q9FNA since I've had positive experiences with previous Samsung products. This one cost me over $3,500.00 and it crapped out on me within 2 months. Best Buy's return policy is unfortunately 45 days so I called Samsung support a week ago. They sent me a replacement One Connect box which didn't do anything and now they're scheduling a local service company to come out to diagnose and hopefully fix it. It seems that I've paid a lot of $$ for a product with quality issues. I asked Samsung on both calls if this was a known problem and they said no. However, if you look it up on the Samsung forum, it apparently is.

I’m on my second Q9 since August and it is worse than the first one. Vertical banding on the screen when hdr gaming is active looks terrible. The first TV from August had a little more “pop” with color and hdr function, but the last one I just picked up is completely washed out looking. None of my previous settings work with the replacement. This is clearly a quality control issue or a faulty firmware update causing the banding and the lighting issues with this TV. Troubleshooting consisted of two PS4 Pro’s, a Xbox One S and X, and 6 different HDMI cables. I specifically bought this tv for hdr gaming and it has been a headache since I got it. Internal apps look fine, or their lighting scale is different because I didn’t notice the banding as much or at all when watching Netflix. Buyer beware of connecting external devices.. Samsung will blame it on whatever is plugged into the one connect box. This is my last Samsung purchase as I will be moving on to a different manufacturer.

Horrible quality it started to have problem right after the warranty was over $2,700.00 down the drain!!! Switched to SONY problem is solved...

I did a LOT of research, read many reviews, stood in front of all the highest rated TV's in several stores. I put a lot of weight In Consumer Reports rankings - of course all the top rated sets were OLED's. Bought top rated LG Oled - and returned it in a matter of days. Sure the OLED has incredibly sharp contrast from their "prefect blacks" and certain pictures/scenes (e.g. movies with facial close ups) are amazing but........ the OLED's simply can not be adjusted to be bright enough to satisfy most viewers. Very disappointing watching ball games, and even some 4K Ultra HDR movies on an OLED. For my eyes, this Samsung QLed 9 series is far better overall than any OLED out there - regardless of what I read from the "experts". Consider very carefully. I see the prices dropping on the OLEDs and suspect that others are coming to the same conclusion I have. Until they can improve the brightness on OLEDs the Samsung Qled 9 series is the way to go.

Excellent TV, I just couldn’t deal with the DSE and vertical banding. Otherwise color and brightness are exceptional. Best TV available for gaming. Unfortunately ended up trading for an LG OLED E8 which has better contrast, no color/vertical banding, and no DSE. I’m keeping the E8, although will miss the HDR and low input lag while gaming on the Q9FN

We had to update our previous K series TV because of an issue with it and decided to go all out on the Q9 because of the outstanding reviews it has on here and also reviews from CNET and from CES. Samsung really knocked it out of the park with this one — black levels are on par with an OLED and you still have the dynamic color that Samsung is famous for. The overall look is improved as well from the K series as this panel is fully backlit instead of the edge lighting. The result is a thicker panel but I’d trade a thinner panel for better backlighting any day. One thing to note: the base doesn’t get it very high off the ground so a thick soundbar will require you to either get something for the tv to sit on or you miss the bottom 1/4” of the screen. We have it paired with the Samsung K850 Atmos soundbar.

First let me say that the picture quality is excellent. But at this price point ($3800) it was about more than picture quality for me. It was about software and overall technology. I purchased the top of the line 65" Q9FN for my Living Room. I specifically waited to buy this new model because of the Ambient Mode. It took some frustrating programming but I was able to upload some personal photos using the Smart Things app with my iPhone 7. Unfortunately Samsung requires that all my photos fit into a mono, dual or multi format that leaves a large border around my photos. It looks like your typical photograph with a cardboard matt. The picture quality is mediocre and doesnt take advantage of the tv's QLED picture quality. There is no option for a full screen "screensaver". I've found that playing 4K YouTube videos is actually preferable. Seriously Samsung, how hard would it be to include a full screen, slideshow feature like my Windows PC? Even my cable TV provider provides this by default when the screen goes into sleep mode. You already had the Samsung Frame with better software than this. Second, I had a ridiculous amount of difficulty setting my my Sonos Playbar through the One Connect box. Ultimately the people at Sonos were more helpful than the Samsung support team. But I can only control the volumne using my Cable TV remote. The Samsung remote doesn't work. Third, The universal remote is far from universal. I still have two remotes to deal with. One for using YouTube and streaming, and another for controlling my Cable (COX) remote. Heavy Sigh. This is by far the most expensive TV I have purchased. My intention was to buy two TVs. The 65" now and later the 75" once it started to ship. But truthfully I have a very hard time spending $6000 just for picture quality. If I cant get amazing software too, then I'll save some money and buy any other 4K 75" TV

I’ve been an OLED loyalist for two years now. But I recently had an itch for a newer TV so I bought a C8 to continue with my love for OLED. I’m not going to lie, I was interested in trying out a Q9FN mainly because of all the internet hype about how close this TV is when compared to an LG OLED. So I bought a Q9FN a few days ago and I have to say I’m impressed. I won’t say the black levels on the Q9FN are as good as my OLED but they are very, and I do mean very very close. Close enough for me to return the C8 and keep the Q9FN. It is a nice TV. Plus I was able to get it for $2999 from a Best Buy sale so that made it a little easier to swallow the large expense pill at the end of the day. I still think the LG OLEDs are the best but the reality is you have to handle those TVs with care if you want them to last more than a couple years. And even though I take very good care of my 2016 C6, I can still see where it’s not as bright or as crisp like it use to be. That’s unfortunate but I guess it goes along with the OLED territory.

did a lot of research before pulling the trigger on the Q9fn 65". decided to go qled over oled and so far I am very happy I did. right out of box, this tv is super bright. you'll def want to change the picture settings. once you get them dialed in, the set looks stunning. 4k content Is breathtaking. 1080p content looks crazy good too. I use Plex to stream movies from my pc and this tv makes them look 10 times better than my old Vizio.. menus are easy to navigate. Remote control feels very premium and is very responsive. the streaming on this tv is fast AF! Netflix loads and is playing the show before I can even click on the actual show! I do not use the tv speakers so I cannot comment on those. This tv has the deepest blacks I've ever seen. I cannot compare to oled due to never having one but the blacks on the qled are unreal. Theres a scene in Sicario where it shows the team walking as the sun is almost set.. HOLY CRAP. Best looking scene Ive ever seen. Price is a bit steep but you get what you pay for. this tv is high quality and you won't find a much better picture out there right now

I've waited 9 years to upgrade my old 46" 1080p Plasma TV to finally getting my first 4K TV. I'm a huge movie buff and video gamer so I wanted to get the best picture. And am I GLAD I waited for this year's Samsung model of the Q9FN!! The picture is the most glorious thing I have seen in my life. I even shed a tear of the pure color and clarity. The blacks are so black that if it goes to commercial on something or change of picture, you'd think the TV shut off. Brightness is perfect on every inch of the screen. the sound has different settings and a nice subwoofer for the bassy sounds but I might get a soundbar down the road so the sound sounds more forward than down. All in all, the TV is the BEST on the market! I LOVE it!!

What sold me was having a single wire from my tv to a control box where I could connect all my stuff. Although I would have preferred a curved tv due to its simulated depth, the Q9F lacked this feature, but had the sharpest colors/resolution of any tv on display. The sound quality on the Sony was better, but the Sony lacked the single wire connection. The picture quality of the top of the line Sony and Samsung are comparable since I own both. The latest Samsung model looked great in the store, but looks even better on my wall in my gameroom. The best criteria is to judge for yourself in the store with your own eyes. Be sure to stand the same distance as you would be sitting in your own room. My dream tv would be a curved tv with one wire connection and with Samsung's Q9F clarity along with Sony's Bravia speakers. (The Q9F series lacks a curved option.)