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I’m extremely disappointed with my response time and installation. First it was delayed. Then I was told they would contact me for an available appointment. They did not I called and scheduled one and they didn’t show up. Then after waiting six hours and three hours on hold it was rescheduled. After they delivered it I realized after the geek squad came they didn’t hook up the cable. It’s above the mantle not a job I can do myself. After being on hold an hour I finally got a person. Agent Alexis scheduled an appointment for this past Saturday and no one showed up. Got on the phone for an hour to reset the appointment. They were suppose to call me back. 24 hours later no word!! Very disappointed
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