Questions & Answers

Q: QuestionDoes this dryer have a moisture sensor?

• A:Answer Yes, this dryer comes with a moisture sensor.

Q: QuestionHow many drying cycles does this Samsung dryer have?

• A:Answer This Samsung dryer has 8 preset drying cycles.

Q: QuestionWhat is the drum of the dryer made of?

• A:Answer The dryer drum is made of anodized steel.

Q: QuestionWhat is the capacity of this dryer?

• A:Answer The dryer has a capacity of 7.2 cubic feet.

Q: QuestionDoes the dryer have a delay start function?

• A:Answer Yes, the dryer has a delay start feature.

Q: QuestionHow do you activate the wrinkle prevent function? The words appear below the three time buttons but there is no specific button for wrinkle prevent. I've tried all combinations of buttons, holding for three seconds, etc. but nothing seems to work

Asked 4 years ago by ToddR.

• A:Answer I'm happy to help, Todd! To select the Wrinkle Prevent feature, first select the type of cycle you wish to run. Next, select any other changes to the settings, then press and hold only the "Time" button for approximately 3 seconds. Now you can start the cycle. Once the cycle is complete and the clothes are dry, the Wrinkle Prevent cycle will begin. This cycle intermittently tumbles the clothes in unheated air for up to 180 minutes. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDoes this dryer have a 3 prong or 4 prong connection?

Asked 4 years ago by Liz.

• A:Answer A 3 prong

  Answered 3 years ago by Anonymous

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Q: QuestionMy washer is to the right of the dryer. Can the door to the dryer be hinged on the left side to open?

Asked 4 years ago by Terri.

• A:Answer Yes the door can be changed to open the other way. I needed to do that on mine. It’s a few screws and took me about 30 minutes.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionWill a king size comforter fit inside

Asked 4 years ago by Chloe.

• A:Answer A simple YES Triarn

  Answered 4 years ago by Triarn

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Q: QuestionDoes this dryer have a stainless steel drum?

Asked 5 years ago by Anne.

• A:Answer Hi there, I understand you are curious about the drum material. I can answer that for you. The Drum Material is Powder Coat (Grey) steel. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionDryer vent location? Rear left? Rear middle? Rear right? I am looking for a Rear left

Asked 5 years ago by Kitty.

• A:Answer Rear left if your looking at the front of the dryer

  Answered 4 years ago by Vix14

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Q: QuestionDoes the dryer door open more than 90 degrees? Mine only opens 90degrees and it is tight. I think it should open farther?

Asked 2 years ago by kat.

• A:Answer You’re correct the door doesn’t open flat!! Crazy design as well as the lint catcher!!

  Answered 1 year ago by user149711

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Q: QuestionWhat are the 8 dry cycles for this model and the 10 cycles for Model:DVE50R5200W/A3

Asked 3 years ago by TNC.

• A:Answer Hi TNC. Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles and Sensor Dry on what are the 8 dry cycles for this model and 10 cycles for 7.4 cu. ft. Electric Dryer with Sensor Dry. Regarding your concern, here are the details for the dryer cycles. Samsung 7.2 cu. ft. Electric Dryer with Sensor Dry 1. Sensor Drying Cycles: •Normal •Heavy Duty •Permanent Press •Delicates 2. Manual Drying Cycles: •Time Dry •Air Fluff •Quick Dry •Wrinkle Release Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry 1. Sensor Drying Cycles •Normal •Heavy Duty •Permanent Press •Bedding •Delicates •Sanitize 2. Manual Drying Cycles •Time Dry •Air Fluff •Quick Dry •Wrinkle Release Here are the links to further assist you with the full specs, features, and dimensions. Samsung 7.2 cu. ft. Electric Dryer with Sensor Dry https://www.samsung.com/us/home-appliances/dryers/electric/7-2-cu--ft--electric-dryer-with-sensor-dry-in-white-dve45t3200w-a3/#specs Samsung 7.4 cu. ft. Electric Dryer with Sensor Dry https://www.samsung.com/us/home-appliances/dryers/electric/dv5200-7-4-cu--ft--electric-dryer-with-sensor-dry-dve50r5200w-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144321718 ^Camille

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  Answered 3 years ago by Samsung

  
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Q: QuestionIs this dryer 120 volts? Please let me know, I order one before and in specifications is read 120 volts, but received a 240 instead. I need 120 volts electric dryer

Asked 5 years ago by Mio.

• A:Answer This is a 240. You need the proper electric run from electric box. If only 120 available.this item will not work for you

  Answered 4 years ago by ABestBuyatBestBuyVerified Purchase

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Q: QuestionIs the tub interior lighted?

Asked 5 years ago by Anonymous.

• A:Answer No light inside

  Answered 5 years ago by Digdug

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Q: QuestionMy dryer is not drying wet clothes or shooting out much heat, what should I do

Asked 1 month ago by Kingjohn3310.

• A:Answer Check the catch to make sure the lint filter and area where it inserts is clear. A full trap greatly affects drying capacity. Hope it helps.

  Answered 1 month ago by JahzIsraVerified Purchase

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Q: QuestionCan the End of Cycle Chime/song be turned off of both the washer and the dryer on these models?

Asked 2 months ago by Lando.

• A:Answer Hi Lando, No, the end chime for this dryer and its matching washer cannot be turned off. If you have further questions or inquiries, these are the platforms on which you can reach us: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1150658067) when you message us so our team can retrieve your information. Thank you. -Kimberly

  Answered 2 months ago by Samsung

  
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Q: QuestionHow to turn eco mode off??

Asked 3 months ago by Lex.

• A:Answer Hi Lex, Thank you for reaching out with your question about this Samsung dryer model. This particular model is not equipped with the Eco Dry function, which is available on models like the DVE45T6000W. Leo

  Answered 2 months ago by Samsung

  
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Q: QuestionWhy are my blankets not getting fully dry in the Heavy Duty drying cycle - the timer starts out with 1 hr 16 min and after lass than 15 min is cutting off and the blankets are still a little damp on the outer edges.

Asked 5 months ago by TamaraL.

• A:Answer Greetings! It’s completely understandable to feel let down when the heavy-duty cycle doesn’t perform as expected—especially when the timer shortens unexpectedly. We’re here to support you. Below is a helpful link from Samsung that includes an embedded video. We recommend watching it in full, as it may offer guidance for your current experience: Clothes are not dry after using the Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1149696725 to help our team pull up your information. Leo

  Answered 5 months ago by Samsung

  
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