My dryer only seems to blow cold air and doesn’t get hot, it’s brand new and I’m having to dry loads 4-5 times and they are still damp. Tried to contact support and they were not helpful having me troubleshoot same items listed then directed me to store null

Question

Samsung · Accepted Answer

I'd like to help with this, TK! Often times, if the dryer is not heating properly, there is a simple solution. This link (https://bit.ly/3pmO6ju) can walk you through what to do to resolve any of these causes. It also has information on how to request service if the troubleshooting does not resolve the issue. ^Jecca

Answered by Samsung 4 years ago

Answer

I thought these were smartphone compatible, where your phone could troubleshoot for you. Look at your manual. Or try using another setting. Your controls could be a little off!

“My dryer only seems to blow cold air and doesn’t get hot, it’s brand new and I’m having to dry loads 4-5 times and they are still damp. Tried to contact support and they were not helpful having me troubleshoot same items listed then directed me to store”

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