“Why are my blankets not getting fully dry in the Heavy Duty drying cycle - the timer starts out with 1 hr 16 min and after lass than 15 min is cutting off and the blankets are still a little damp on the outer edges.”
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Yes that happened to me to.but with blankets i think its you just have to move them a little bit at a time to dry all the way
Sorry, there was a problem. Please try again later.Greetings! It’s completely understandable to feel let down when the heavy-duty cycle doesn’t perform as expected—especially when the timer shortens unexpectedly. We’re here to support you. Below is a helpful link from Samsung that includes an embedded video. We recommend watching it in full, as it may offer guidance for your current experience: Clothes are not dry after using the Samsung dryer: https://www.samsung.com/us/support/troubleshoot/TSG10001001/#dryer-cycle-ends-too-quickly Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1149696725 to help our team pull up your information. Leo
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