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21 Questions & 73 Answers
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  • Question
    will it work even if you dont hook up the steam   (10 Answers)

    my washer and dryer are nowhere near each other ( old house, dont ask) . If later on I move and am able to use the steam option, I would like to have a dryer that can do this at that time. Will the dryer work NOW, if I dont hook up the steam option?

    By Anonymous September 7, 2015.

    Closed to new Answers

    Answers
    • Best 
      Answer

      Yes, you can use this dryer without connecting it to water for the steam function.

      By CommunityAnswer September 10, 2015.

    • Question
      Steam Feature   (11 Answers)

      What is the source for the water for the steam, a reservoir or a water line? Does Best Buy hook it up with the installation?

      By Anonymous April 13, 2015.

      Closed to new Answers

      Answers
      • Best 
        Answer

        It's a water line. Installers will hook it up. There is a Y connector that connects to the water line to your washer. If your washer and dryer aren't side by side you'll need to purchase and extension hose.

        By aligaterr May 6, 2015.

      • Question
        is it good for drying king size comforter?   (11 Answers)

        By richishan April 15, 2015.

        Closed to new Answers

        Answers
        • Best 
          Answer

          I'm not sure if you still need this or if it was answered already... I have a California King bed and my comforter fits just fine. It sometimes gets a little "twisted" during the drying cycle and needs a little longer, but that's been the worst experience so far.

          By MikeD June 29, 2015.

        • Question
          what are the outer dimensions of this dryer. I have a small laundry area   (1 Answer)

          By freddygirl April 1, 2017.

          Answers
          • Answer

            The dimensions are 42 7/8''H x 27''W x 30''D.

            By CommunityAnswer April 1, 2017.

          • Question
            Do you have the platinum color?   (0 Answers)

            By Todd January 25, 2017.

          • Question
            Does Best Buy haul away old washer and dryer?   (4 Answers)

            By PWA November 22, 2016.

            Answers
            • Answer

              Best Buy did not haul away my old one.

              By LMTHOMAS September 20, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Does this dryer have a light inside .   (5 Answers)

            By Anonymous November 21, 2016.

            Answers
            • Answer

              Yes it does and it is an LED so should last quite a while

              By Mark March 17, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Can this unit be configured to have a vent on the left side when facing the dryer? I don't have enough room at the back for venting pipe.   (1 Answer)

            By Sisi October 19, 2016.

            Answers
            • Answer

              Check the installation manual available on line at the Samsung site. I have encountered terrible service from Samsung. Recommend you do not buy a Samsung.

              By JimmyG March 10, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            is it 110 or 220   (3 Answers)

            By ken October 4, 2016.

            Answers
            • Answer

              220

              By JimmyG March 10, 2017.

              • Verified Purchaser
              • My Best Buy® Member
          • Question
            Can you change or alter the end-of-cycle melody-- or is there more than one melody that you can choose? (Just wondering. I'm a musician; what can I say?)   (1 Answer)

            By DaffodilCharms October 2, 2016.

            Answers
            • Answer

              I don't think so. There is a manual that's pretty thick that it comes with, and with being a electrical maintenance degree student I did flip through most of the paperwork including the electrical diagram for diagnosing while I was stuck delivering them, and I don't remember seeing anything in the manual about changing the tune. I think if there is something in there it could be changed to, it would be a more simple dinging alarm, rather than the tune. The tune itself is a signature of Samsung. They all sing the same tune. The LG's all sing a slightly different tune, that kinda sounded like the ZELDA theme. However as the models keep advancing and you could have a model that was designed a year or three later than the one that I got so check the manual if you got it. Or what we'd do in the store when trying to get them out of DEMO mode. can't have a unit in the house in DEMO mode! lol. We would type in the make, possibly the model as well into YOUTUBE.COM and it would have tutorials uploaded from the individual manufacturers regarding those types of instructions. Plus not you have washers and dryers that have NFC and Bluetooth, so the idea that the song could be changed seems like it should be possible. But to sum up, you may be able to change the finished sound to a more simple Dinging sound, but it will require a combination of buttons to be pressed to get into the system menu. So unless you're really wanting to change it, I wouldn't advise messing with it.

              By BrettB September 15, 2017.

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