Questions & Answers

1-10 of 19 Questions
  • Question
    Is door reversible   (10 Answers)

    I

    By Rich October 3, 2015.

    Answers
  • Question
    Does model #DV48J7700EW come in any other colors besides white?   (2 Answers)

    By Anonymous October 17, 2016.

    Answers
    • Best 
      Answer

      The "W" at the end of your part number stands for "white" (the E before it stands for Electric, btw). The black model has a B at the end, etc.

      By Dave June 11, 2017.

    • Question
      Why does my dryer take so long to dry?   (5 Answers)

      I just purchased the Samsung 7.4 Cu. 11 Cycle Steam Electric Dryer and my clothes take forever to dry in it. Is there a secret to making the clothes dry faster?

      By Anonymous March 3, 2016.

      Answers
      • Best 
        Answer

        Try turning off the Eco dry feature. That makes mine dry in about half the time

        By ScottW May 28, 2016.

      • Question
        4 Way Venting?   (2 Answers)

        Best Buy says this does 4 way venting. Anyone have an idea how that is accomplished? I have a unit and there are punch-outs on the sides, but there doesn't seem to be a way to open it up to redo the ducts (back and sides are one piece, and the bottom is spot welded on). Nothing is mentioned in the manual.

        By Sean December 7, 2015.

        Answers
        • Best 
          Answer

          Hi Sean, Samsung's DV-1A Vent Conversion kit includes the instructions for converting the Dryer from rear venting to side or bottom venting. Please call 888-BEST BUY or 800-SAMSUNG for information and availability of this kit. Thank you, Ms. Samsung

          By Anonymous December 8, 2015.

          • Samsung Representative
      • Question
        Do any Samsung dryers have a drying rack?   (6 Answers)

        Do any Samsung dryers include a drying rack?

        By Lynn August 4, 2015.

        Answers
        • Best 
          Answer

          Hi Lynn, Most Samsung Dryers can accept a Drying Rack. If the Rack doesn't come with a particular model, then it can often be purchased separately. The compatible Rack for the DV48J7700EW is part #DC61-03052A. For information and availability, please call 888-BEST BUY or 800-SAMSUNG to speak with an agent who will be happy to help. Thank you, Ms. Samsung

          By Anonymous August 10, 2015.

          • Samsung Representative
      • Question
        Model: DV48J7700EW My Dryer doesn't heat up, any idea? Less the 1 year old.   (0 Answers)

        By Leo November 17, 2017.

      • Question
        Is this a stackable unit.   (4 Answers)

        By applianceshopper October 31, 2017.

        Answers
        • Answer

          No this dryer isn't stackable. This particular model has been discontinued.

          By Callie35 November 1, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Did anyone have to buy a separate washer hose for the dryer steam hookup or does it come with everything you need? I'm using the bestbuy to do the hookup if that makes a difference.   (2 Answers)

        By KSP1 January 28, 2017.

        Answers
        • Answer

          u may need a longer hose depends on how far away from hook up.

          By jimmy2739 June 2, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        I am looking for a dryer that has a workout apparel feature. I notice this one does not but I am in the market for something economical and this one works for my budget. Is there any recommendations or ways to dry workout apparel with this dryer?   (2 Answers)

        By Kismet January 22, 2017.

        Answers
        • Answer

          It does have an active wear setting, well mine does. If you don't have that setting delicate or air dry.

          By KSP1 February 24, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        What is energy rating?   (0 Answers)

        By Tony October 24, 2016.

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