1-1 of 1 Answer
Hello, and thank you so much for bringing this to our attention. We are sorry to hear about your experience, and would love the opportunity to help get this resolved for you. Please reference ticket number 1143611500, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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