Questions & Answers
- Model:
- DVE45T6020W
- |
- SKU:
- 6420195
Q: QuestionDryer specs says voltage 120 volt . Usually dryers are 240 volt Is 120 volt correct or a misprint?
Asked by Chuck.
- A:Answer The electric is 240v and the gas dryer requires 120v
Answered by David
Q: QuestionCan Samsung dryer dv42h5000ew stack on Samsung washing machine wf45t6000aw ? it says they use the same mounting kit.
Asked by Anonymous.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer They sure can!! You just have to get a delivery crew willing to do their job & install it.
Answered by ExceededExpectations
Q: QuestionIs this ventless?
Asked by NicoleH.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Hello NicoleH, this model dryer is not ventless. Samsung manufacture many different dryers with different features. I am including a link to our website Samsung.com where you can view our ventless dryers (https://www.samsung.com/ca/laundry/all-laundry/?dryers). We thank you for choosing Samsung for your laundry needs. ^Lena
Answered by Samsung

Q: QuestionI received a Samsung front load dryer yesterday, number DVE45T6000WA3. For the TEMP. setting, it stays lit on first four and not the High. I can't get if off that setting. The TIME setting does not work at all. Help!
Asked by Buddy.
- A:Answer Hey Buddy! I'm sorry to hear you're having trouble with your brand new dryer. But I'm happy to help you get this resolved. It is important to note that not all the settings are available on every cycle. You can find a chart showing which settings can be used with which cycle on page 44 of the user manual (https://bit.ly/3jyKewn). ^Jecca
Answered by Samsung

Q: QuestionI had one of these dryers delivered on Wed 5/19. It ran but did not get hot and then the second one was delivered on Monday 5/24 and it does not get hot. Best Buy tech just left and says this one needs to be replaced. Anyone else have this much trouble
Asked by MCATX.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer We're so sorry to hear you're having these troubles, MCATX! It sounds like you're already in the process of getting this resolved through the store, but I would like to offer additional help as well. First, I have this link (https://bit.ly/2SCmMTL) that has some simple to follow steps that can resolve many heating problems with a dryer. You can also contact us directly at any time for further assistance. Just reference ticket number 1143356078, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Answered by Samsung

Q: QuestionDoes the dryer come with the power cord?
Asked by Ella.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer No. In this day and age more and more appliances do not come with the power cord. So, the cord must be purchased separately. That is true for this particular dryer.
Answered by JPWP
Q: QuestionHi when it say open box do that mean the product been used
Asked by Bebe.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Hi Bebe! The term "open box" can mean several different things including the product has been returned, or it was previously a display model. In general an open box item has been previously opened. ^Jecca
Answered by Samsung

Q: QuestionWhich washer does this dryer pair/match with? I have an older model of this dryer (i think) that just went out again and a newer samsung washer and just want to be sure they are closely related before the purchase. Washer WF42H5000A* Thanks!
Asked by aaron.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Hi aaron! According to our specifications (https://bit.ly/3ccWsqv) the matching washer for this model dryer is model WF45T6000AV/A5. ^Jecca
Answered by Samsung

Q: QuestionCan door swing be reversed on this dryer?
Asked by Lovedogs.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Absolutely, Wendy! In fact, page 32 of the user manual (https://bit.ly/3vFWmze) has step by step instructions on how to reverse the door. ^Jecca
Answered by Samsung

Q: QuestionIs this dryer a 3 prone or 4. If 4 can it be changed to 3 before delivery?
Asked by Jack.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Thanks for asking, Leo! The power cord for the dryer is actually sold separately to allow users to purchase one that is compatible with the outlet available in their home. ^Jecca
Answered by Samsung

Q: QuestionThere is a plug hole on the back of the dryer. All of the cords I am seeing (I need 3-prong) only have 3- or 4-wire hook-ups. No plugs that go into the dryer. Where can I find the cord with the plug that goes into the dryer?? I've attached a picture .
Asked by Anonymous.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer There are instructions in the manual. There's a plate on the back above that hole. You remove that to get access to several screws. The non-plug end of the cable has little rings or maybe u-shaped connectors that go under the screws. Mine was a 3 wire install. In that case, you just hook the left and right connectors to the left and right screws, and the middle one goes in the middle. Left and right are interchangeable, so you don't have to worry about whether the cable is flipped around. In my case, the cable had rings for connectors, so that meant removing each of the connector screws. Easiest to take all three out, then screw them back in one at a time. NOTE: the cable should have a clamp with it. You want to put that in the hole--on the outside--and push the cable end through it and up toward the connector screws. For me, the sequence that worked nicely was: After removing the access plate... 1. Remove the connector screws 2. Put the cable clamp in place in the hole, but loose 3. Push the cable end through it and upward 4. Screw the connectors down 5. Tighten the clamp down Screw the plate back on. It has to lie flat before you screw it down, so you have to fiddle with it a little. It goes in a little high then slides down in a small slot. If you have it right, it sits there nice and flat without holding it, and driving the screw back in is easy. Plug the plug into the outlet etc. The manual is very important for this part of the install. Wish I'd thought to take photos. Too late now.
Answered by aharown
Q: QuestionI need to replace my Samsung dryer model number DV231AEW/XAA will this model be compatible as far as size and accessories?
Asked by Marina.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer We replaced a 11 yr old Samsung set that we had on the drawer pedestal. Our hopes were to instal the new set on the older pedestals. They were not compatible. So we stacked the washer and dryer and nest to them stacked the pedestals and found a card table the approx size needed. Placed it on top with legs folded for a top to fold clothes on. Works fine for us.
Answered by Keneve
Q: QuestionI need a long vent dryer which is what I searched to find this product. What is the maximum vent run (length) for this dryer
Asked by Ozzie.
- A:Answer I don’t know the answer to your question, but have the same issue with the dryer exhaust duct running from the downstairs center of the house to above the 2nd story roof. I would recommend installing a dryer booster fan. I can feel the exhaust from the lint screen. When I felt the suction is weaker, it’s time I clean my duct.
Answered by Masterchen
Q: QuestionWhere can I get the PDF of full specifications for this product?
Asked by Dori.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Hi Dori! Here's a direct link to the full specs sheet for this dryer: https://bit.ly/3pCmtnT. ^Jecca
Answered by Samsung

Q: QuestionWould this dryer work on a 120 volt outlet?
Asked by JR.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Hello! Thank you for reaching out to us with your question. Yes, this dryer will be able to work with a 120v outlet. ^Ty
Answered by Samsung

Q: Questionis this dryer stackable
Asked by Andy.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Yes, the dryer can stack on top of the washing machine, using the compatible stacking kit. Thank you for choosing Samsung for your laundry needs! ^Lena
Answered by Samsung

Q: QuestionIs this item ventless ?
Asked by Ventless.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Hi there! This model is designed to be installed with a vent. ^Jecca
Answered by Samsung

Q: Questionremoval of old dryer ??
Asked by snakehips.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Yes. For an additional fee of about $25-$30. Old dryer must be unplugged and ready for removal prior to new installation.
Answered by SadeRenee
Q: Questioncan a open box item be shiped form one store to another store
Asked by Anonymous.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Yep but there are limitations on how far they will ship it.
Answered by Noah
Q: QuestionWhy does it not have an energy star symbol? Is it not efficient?
Asked by dada.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
- A:Answer Hi there, I can answer that. This unit does not pass the requirements for Energy Star rating. Thank you for choosing Samsung. ^Brad
Answered by Samsung

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