Questions & Answers

Name: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with 9 Cycles - White
Brand: Samsung
SKU: 3458006
Price: 566.99 USD
Rating: 4.5 (694 reviews)

Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with 9 Cycles - White

Model:: DV42H5000GW; |
SKU:: 3458006

User rating, 4.5 out of 5 stars with 694 reviews.

Highly rated by customers for:

Clearance

Show only Answered Questions

Page Showing 21-40 of 46 questions

Ask a Question

QuestionWhere and how is the lint trap removed?
Asked 7 years ago by wheel768.
- Answer Hey wheel768! I'd like to provide this link (https://bit.ly/2yJVb5u) that has an in-depth description of how to clean the lint trap. ^Jecca
  Answered 7 years ago by Samsung
  Answer this question
Questioncan these units be stacked on top of eachother?
Asked 7 years ago by Anonymous.
- Answer Hi there! This dryer can be stacked on top of the washer with the purchase of a compatible stacking kit. ^Jecca
  Answered 7 years ago by Samsung
  Answer this question
QuestionNo water what I do, especially when drying towels, they are still wet and the dryer will not dryer them longer--it turns off. Please advise.
Asked 7 years ago by Jessica.
- Answer I'd love to help you with that, Jessica. Go here (https://bit.ly/2x6UFgK) and you'll see the steps you can perform to correct this symptom. ^Jefry
  Answered 7 years ago by Samsung
  Answer this question
QuestionWhich washer pairs with this dryer so I can stack them?
Asked 7 years ago by Fljm06.
- Answer Hello Fljm06, the matching washer for this unit is WF42H5000AW/A2. ^Britt
  Answered 7 years ago by Samsung
  Answer this question
QuestionWe are building a home for clients who chose this machine. I cannot find specs as to what height the vent will be off the floor when using the pedestal. Please advise asap
Asked 8 years ago by Anonymous.
- Answer The bottom of the 4” vent is only about 1-1/2” off the floor
  Answered 8 years ago by Tooltimf
  Answer this question
QuestionI need to convert this dryer from propane BACK to natural gas. Is there a kit for that, and do you carry it?
Asked 8 years ago by Kerry.
Answer This Question
Questionwhat is the color of the trim around the door and the control button? I have the steam washer and the the button and trim around the door are silver. Was hoping this dryer would match but it looks like the trim around the door is white.
Asked 8 years ago by pds.
- Answer The trim around the door is white
  Answered 7 years ago by Anonymous
  Answer this question
QuestionI just purchased this item and I cant get it hot, the vents are clear and the dry levels are up, how do I achieve higher heat
Asked 8 years ago by roadsterjohn.
- Answer Hi roadsterjohn, we understand your concerns with the dryer. Please fill out the form on http://smsn.us/SamsungSupportUSA and our Social Media team will be happy to assist you. ^Rosi
  Answered 8 years ago by Samsung
  Answer this question
QuestionHi, i just received my dryer a couple of days ago. And im kind of getting alil fustrated since its my first front loader. My question is why doesnt my loads dry in time. Before it would take 45 minutes on a old dryer now when i put that time it doesnt?!
Asked 8 years ago by Sahm3kidz.
- Answer It’s depends setting, usually quick dry only takes 30-40 min and that be good enough, I only had that problem when I put it on heavy and it takes a hr
  Answered 7 years ago by Juvar
  Answer this question
QuestionWhat are the annual KWHours for this unit?
Asked 8 years ago by Mareth.
Answer This Question
QuestionWhat are the measurement
Asked 9 years ago by Rachel.
- Answer The dimensions are 38.75"H x 27"W x 32.5"D.
  Answered 9 years ago by CommunityAnswer
  Answer this question
QuestionHow many BTU does this appliance use
Asked 9 years ago by ianlew.
Answer This Question
QuestionIm trying to replace dryer DV36J4000EW but they are not available anymore. I have to stack washer and dryer. Is this model compatible ( stacking) with the washer that I had with DV36J4000EW?
Asked 9 years ago by Anonymous.
- Answer Hello, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if this Samsung dryer is compatible with your washer DV36J4000EW for stacking. We understand that this information may be essential for you to know. We're here to help. As per checking, the washer you have is not compatible with this dryer for stacking. The matching washer for this dryer is with model number WF42H5000AW/A2. Thank you, and stay safe! Your Reference Ticket Number: 1144327426 -Angelica
  Answered 3 years ago by Samsung
  Answer this question
QuestionWhat are the measurements for this dryer and matching washer
Asked 9 years ago by Cathy.
- Answer Hi Cathy, Great question! We appreciate your query concerning the measurements of the dryer. The product dimensions for the Gas Dryer are 27” W x 38.75” H x 32.44” D, and for the Washer is 27” W x 38.75” H x 33” D. Have a great day. ^Chrystel
  Answered 3 years ago by Samsung
  Answer this question
Questionwhat is the BTU rating of the model
Asked 9 years ago by evlin.
- Answer Hi Evlin, the BTU rating is 22,000 BTU/hr. ^Rosi
  Answered 9 years ago by Samsung
  Answer this question
QuestionWhy don't the additional "necessary" items as indicated by BB include the "gas conversion kit"? Only this and vent kit: Smart Choice Dryer Gas Line Required for HookUp Yellow Model: GENERIC DRYER GAS LINE SKU: 5770014
Asked 9 years ago by Anonymous.
Answer This Question
QuestionI'm having the dryer delivered tomorrow. I didn't realize it has to hook up to water and my washer is far away from it. Does it work without hooking up the water if I don't use the Steam cycle?
Asked 9 years ago by JY.
- Answer Yes, as long as you don't use the steam cycle.
  Answered 8 years ago by Kate
  Answer this question
Questionpowder coated good as stainless steel
Asked 9 years ago by Anonymous.
- Answer Yes, powder coated is ok or good as stainless steel ...also could be a matter of choice or cost.
  Answered 7 years ago by George
  Answer this question
QuestionIs this an Energy Star-rated dryer?
Asked 9 years ago by Jeff.
- Answer Hi Jeff. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with 9 Cycles if this is energy rated. Regarding your concern, this is not an energy-rated dryer. I suggest you check this link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/dryers/gas/dv5000-7-5-cu-ft-gas-dryer-white-dv42h5000gw-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144402741 ^Camille
  Answered 3 years ago by Samsung
  Answer this question
QuestionEnergy Tax CreditI switched from electric to this gas unit. Does this unit qualify for an Energy Tax Credit? If so, where can I find the tax credit certification statement?
Asked 9 years ago by ferjen.
- Answer Hi Ferjen, I would suggest contacting your local energy provider for questions regarding energy rebates or credits, or consult with your tax adviser on questions related to tax credits. Thank you, Ms. Samsung
  Answered 9 years ago by Anonymous
  Answer this question

Showing 21-40 of 46 questions

Questions & Answers

Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with 9 Cycles - White

Q: QuestionWhere and how is the lint trap removed?

Q: Questioncan these units be stacked on top of eachother?

Q: QuestionNo water what I do, especially when drying towels, they are still wet and the dryer will not dryer them longer--it turns off. Please advise.

Q: QuestionWhich washer pairs with this dryer so I can stack them?

Q: QuestionWe are building a home for clients who chose this machine. I cannot find specs as to what height the vent will be off the floor when using the pedestal. Please advise asap

Q: QuestionI need to convert this dryer from propane BACK to natural gas. Is there a kit for that, and do you carry it?

Q: Questionwhat is the color of the trim around the door and the control button? I have the steam washer and the the button and trim around the door are silver. Was hoping this dryer would match but it looks like the trim around the door is white.

Q: QuestionI just purchased this item and I cant get it hot, the vents are clear and the dry levels are up, how do I achieve higher heat

Q: QuestionHi, i just received my dryer a couple of days ago. And im kind of getting alil fustrated since its my first front loader. My question is why doesnt my loads dry in time. Before it would take 45 minutes on a old dryer now when i put that time it doesnt?!

Q: QuestionWhat are the annual KWHours for this unit?

Q: QuestionWhat are the measurement

Q: QuestionHow many BTU does this appliance use

Q: QuestionIm trying to replace dryer DV36J4000EW but they are not available anymore. I have to stack washer and dryer. Is this model compatible ( stacking) with the washer that I had with DV36J4000EW?

Q: QuestionWhat are the measurements for this dryer and matching washer

Q: Questionwhat is the BTU rating of the model

Q: QuestionWhy don't the additional "necessary" items as indicated by BB include the "gas conversion kit"? Only this and vent kit: Smart Choice Dryer Gas Line Required for HookUp Yellow Model: GENERIC DRYER GAS LINE SKU: 5770014

Q: QuestionI'm having the dryer delivered tomorrow. I didn't realize it has to hook up to water and my washer is far away from it. Does it work without hooking up the water if I don't use the Steam cycle?

Q: Questionpowder coated good as stainless steel

Q: QuestionIs this an Energy Star-rated dryer?

Q: QuestionEnergy Tax CreditI switched from electric to this gas unit. Does this unit qualify for an Energy Tax Credit? If so, where can I find the tax credit certification statement?

QuestionWhere and how is the lint trap removed?

Questioncan these units be stacked on top of eachother?

QuestionNo water what I do, especially when drying towels, they are still wet and the dryer will not dryer them longer--it turns off. Please advise.

QuestionWhich washer pairs with this dryer so I can stack them?

QuestionWe are building a home for clients who chose this machine. I cannot find specs as to what height the vent will be off the floor when using the pedestal. Please advise asap

QuestionI need to convert this dryer from propane BACK to natural gas. Is there a kit for that, and do you carry it?

Questionwhat is the color of the trim around the door and the control button? I have the steam washer and the the button and trim around the door are silver. Was hoping this dryer would match but it looks like the trim around the door is white.

QuestionI just purchased this item and I cant get it hot, the vents are clear and the dry levels are up, how do I achieve higher heat

QuestionHi, i just received my dryer a couple of days ago. And im kind of getting alil fustrated since its my first front loader. My question is why doesnt my loads dry in time. Before it would take 45 minutes on a old dryer now when i put that time it doesnt?!

QuestionWhat are the annual KWHours for this unit?

QuestionWhat are the measurement

QuestionHow many BTU does this appliance use

QuestionIm trying to replace dryer DV36J4000EW but they are not available anymore. I have to stack washer and dryer. Is this model compatible ( stacking) with the washer that I had with DV36J4000EW?

QuestionWhat are the measurements for this dryer and matching washer

Questionwhat is the BTU rating of the model

QuestionWhy don't the additional "necessary" items as indicated by BB include the "gas conversion kit"? Only this and vent kit: Smart Choice Dryer Gas Line Required for HookUp Yellow Model: GENERIC DRYER GAS LINE SKU: 5770014

QuestionI'm having the dryer delivered tomorrow. I didn't realize it has to hook up to water and my washer is far away from it. Does it work without hooking up the water if I don't use the Steam cycle?

Questionpowder coated good as stainless steel

QuestionIs this an Energy Star-rated dryer?

QuestionEnergy Tax CreditI switched from electric to this gas unit. Does this unit qualify for an Energy Tax Credit? If so, where can I find the tax credit certification statement?