Questions & Answers

Q: QuestionHello. How much clearance do you need from the back and top to stack washer and dryer?

Asked 4 years ago by RockstarAtlanta.

• A:Answer Hi RockstarAtlanta! I'm happy to help with this. Here's a link (https://bit.ly/3yXWJGg) to the user manual for this model. Page 20 shows the dimensions you'll need for stacking the matching dryer with this washer. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionin the samsung 4.5 cu front load washer how does the self cleaning cycle work. does it use steam

Asked 5 years ago by george.

• A:Answer Thanks for asking, george! The self clean cycle works much like a regular wash cycle, except without any laundry. Page 40 of the user manual (https://bit.ly/3h3Y46U) has more details about this. ^Jecca

  Answered 5 years ago by Samsung

  
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Q: QuestionHow long is the wash cycle?

Asked 5 years ago by Anonymous.

• A:Answer The shortest wash cycle is 22 minutes using the "Quick Wash" option.

  Answered 5 years ago by HappyHappyWashyWashy

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Q: QuestionHello - can this stack to a different branded dryer? My current washing machine broke and thinking of changing brands but it needs to be able to stack to different branded dryer. Thanks, Gary.

Asked 5 years ago by Stacking.

• A:Answer Hi there, Samsung products are only tested with Samsung products. For safety issues, Samsung does not suggested trying to stack with a different brand. Thank you for choosing Samsung. ^Brad

  Answered 5 years ago by Samsung

  
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Q: QuestionWhere did it made in?

Asked 5 years ago by Cat718.

• A:Answer Look at the picture. Check you serial number.

  Answered 5 years ago by Kei3

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Q: QuestionHi, This is a stackable dryer but I have a General Electric washer- So mine will not be used as stackable dryer will this product still work?

Asked 2 years ago by Vero.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White

• A:Answer Yes, Vero, the dryer will still work even if this is not stacked. You can put it side by side as the washer is incompatible with the dryer. Please see this link for more details. Turn to page 2. Spec sheet https://image-us.samsung.com/SamsungUS/home/home-appliances/pdf/272023/v2/DVG45T6000W_V6.pdf Have a great day. ^Camille

  Answered 2 years ago by Samsung

  
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Q: QuestionDoes the interior light of my Washer supposed to come on? It doesn't. WF45T6000AV/A5

Asked 2 years ago by Washer.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel

• A:Answer Greetings! This Samsung washing machine model is not equipped with a drum light. Leo

  Answered 2 years ago by Samsung

  
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Q: QuestionWhat is the decibel level during a spin cycle? It will be near a bedroom.

Asked 3 years ago by Angel.

• A:Answer I don't know the level but it's quiet

  Answered 3 years ago by RLfromAieaVerified Purchase

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Q: QuestionHow many amps needed?

Asked 3 years ago by David.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum

• A:Answer Hi David. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry; on how many amps are needed. Regarding your concern, it would be 30 Amps are required. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144369880 ^Camille

  Answered 3 years ago by Samsung

  
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Q: Questionwhat if i live in an apartment without a water hookup… can i buy a hose and connect it to a sink?

Asked 3 years ago by jomama.

• A:Answer Hi jomama. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if you can use a water hose and hook it up on the sink. Regarding your concern, yes, you can as long as the following requirements are met. Here are the requirements. Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer. I will be sharing this link to your user manual for further assistance. Please go to page 17. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144257657 ^Camille

  Answered 3 years ago by Samsung

  
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Q: QuestionThis thing is using hot water when I choose cold setting. Hoses are hooked up correctly. How can I turn this feature off? I do not want the hot water used in every wash.

Asked 4 years ago by Aham.

• A:Answer I'm happy to help with this, Aham! It sounds like you've already checked the primary causes of this. However, I can also provide this link (https://bit.ly/2XDAs3v) to a guide with some additional steps you can take when the washer is filling with the wrong temperature water. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionDo you have to buy a separate piece to stack the dryer?

Asked 4 years ago by Nana.

This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum

• A:Answer You are correct, Nana! To stack this dryer on top of the matching washer, you will need stacking kit model SKK-8K. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionJust bought the pair, is 3 inches enough room for hose clearance? The closet depth is 34.5 inches deep.

Asked 4 years ago by Josh.

This question was asked about the related product: Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Platinum

• A:Answer Yes, it will be a tight fit but it will be enough clearance. I have 34.25" from the wall to the front of the unit, this includes the hose behind the unit. I assume the width of the closet is adequate.

  Answered 4 years ago by KMAJVerified Purchase

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Q: QuestionI just purchased this washing machine. How do you use the steam function? It lists it as a feature but there is nothing on the front panel or in the manual about a steam function. That is one of the main reasons I bought this machine.

Asked 4 years ago by MattB.

• A:Answer Hello MattB, this model washing machine (WF45T6000AW) does not offer the steam wash feature. Here is a link to our website Samsung.com for you to view our washing machines that offer the steam wash feature (https://www.samsung.com/us/home-appliances/washers/front-load/?type=Front+Load&key_features=Steam+Washing+Technology). We thank you for choosing Samsung. ^Lena

  Answered 4 years ago by Samsung

  
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Q: QuestionWhich way do the doors swing?

Asked 4 years ago by Joie.

• A:Answer Right to left

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionDoes it matter that my current dryer is 33"? I just need to know if it would posses a problem for stacking them in the future

Asked 4 years ago by Anonymous.

• A:Answer That's a great question! In order to stack one of our dryers on top of a washer, you'll need a stacking kit that is compatible with both. This washer uses stacking kit model SKK-8K. If you'd like to leave another question with the dryer model number, I would be happy to check if it is also compatible with this stacking kit. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionMy closet only has one 240 plug. I bought the set of these. Does the washer plug into the dryer somehow or do I need another outlet

Asked 4 years ago by Plug.

• A:Answer We appreciate you asking! The washer and dryer will require their own separate outlets. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionAre both washer and dryer 120 volt?

Asked 4 years ago by Barry.

• A:Answer Thanks so much for asking, Barry! While this washer will connect to a 120V outlet, the dryer may not. This will be determined by whether the dryer is a gas model or an electric model. If you'd like to leave another question with the dryer model number, I'd be happy to check that information for you. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionCan I reverse the way the doors open?

Asked 4 years ago by Jay.

• A:Answer Thanks so much for asking, Jay! Because of the high risk of causing water leaks, the washer door is not able to be reversed. However, all Samsung dryer doors are designed to be reversible. ^Jecca

  Answered 4 years ago by Samsung

  
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