Questions & Answers
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- Model:
- DVG45T6000V
- |
- SKU:
- 6427883
Highly rated by customers for: Overall Performance, Noise Level, Ease of use
$749.99Your price for this item is $749.99
Comp. Value: $989.99
The comparable value price is $989.99
Page Showing 81-100 of 172 questions
Q: QuestionDo the dryer needs to have the hook up with the hose and everything in a apartment complex or it dont need that
Asked by Dantis.
- A:Answer If you mean the exhaust hose, yes, you do need it hooked up, great machine too! Really pleased with it. I figure you’re getting the gas model? You would also need the gas hook up if you are. If electric model, obviously you would not. Good luck
Answered by Manolo
Q: QuestionI purchased this washer so it would match up with my Samsung dryer but the stacking brackets won’t line up. Is it incompatible with my older Samsung-7.5 Cu. Ft. 13-Cycle Steam Electric Dryer-Stainless Platinum-DV520AEP?
Asked by Jason.
- A:Answer Hi Jay, Thank you for reaching out and we hope you are in good health. We are happy to know that you have purchased a Samsung washer and we hope it is up to your standard. We are saddened to know that the stacking kit you have isn't lining up. The dryer with model number DV520AEP uses a stacking kit with model number SK-5A. I have shared the user manual for the dryer below. Please access the link and turn to page 3. https://downloadcenter.samsung.com/content/UM/201702/20170217101233966/DV520AE-02836B-01_XAC.pdf The washer, that was newly purchased, uses a stacking kit with model number SKK-8K. I have shared the user manual below for the washer. Please access the link and turn to page 20. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf The washer and the dryer cannot be stacked as the stacking kits that each home appliance uses a different one. Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144560164 Leo
Answered by Samsung
Q: QuestionI have a machine washable 4x6 rug. Can this go in the washer? It's not a shag and the pile is very low. I will hang it out to dry.
Asked by Anonymous.
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ if you can was a rug. Regarding your concern, as long as the backing of the rag is not rubber, you can use the washing machine. As rugs with rubber backing may come off and stick to inside the drum, this may result in malfunction such as a drainage error. I suggest you check this link to your user manual for assistance. Please go to page 11. https://downloadcenter.samsung.com/content/UM/202110/20211008114718738/WF6000T_DC68-04006H-01_EN_MES_R.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144549619 ^Camille
Answered by Samsung
Q: QuestionDoes this washer and dryer have smart control And if so where is it located
Asked by Byron.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hello Byron, Thank you for reaching out. We appreciate you letting us know your inquiry if this dryer has smart control. We understand how important this information is for you, and we're here to help. As per checking, this Samsung dryer does not have smart control. However, it has a Smart Care feature where you can check on your phone via SmartThings app when your dryer detects an issue. You may check page 42 of the user manual to learn more about the Smart Care feature of this dryer for reference. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf You may reach out via our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144527214 -Angelica
Answered by Samsung
Q: QuestionDo you need a converter to have this work with LP gas line? I currently have this same Samsung dryer hooked up.
Asked by Foxden.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Hi Foxden, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum. Yes, you will need a conversion kit for the dryer to work with liquid propane. Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. I have shared the installation guide below. Please access the link and turn to page 18 for further guidance. https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144488775 Leo
Answered by Samsung
Q: Questionwhat is the total height measurement when the stacking kit is used with a matching dryer? I hope to place the units in a closet that has a high ceiling, but a door opening of 28" x 79" with the closet height of 86"
Asked by bicoastalguy.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hi bicoastalguy, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. Total height of washer and dryer when stacked using the stacking kit is 78.5 inches and a width of 27 inches. I have shared the user manual link. Please access the link and turn to page 12 - 15 for the complete dimensions of the home appliance. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144465713 Leo
Answered by Samsung
Q: Questionfor this Samsung washer and dryer, what is the cost for the pedestals?
Asked by beachpeople.
- A:Answer $848.00
Answered by Lavishrabbit
Q: QuestionIs this a reverse tumble dryer
Asked by Dryer.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hi Dryer Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if this dryer has a reverse tumble dry. Regarding your concern, this dryer does not have a reverse tumble dry. I suggest you check this link for the full specs, features, and dimensions. https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144454651 ^Camille
Answered by Samsung
Q: QuestionDo you sell propane clothes dryers. Everything i look at is natural gas.
Asked by Kenners.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Hi Kenners. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be converted to a propane gas dryer. Regarding your concern, a natural gas dryer can be converted to a propane gas dryer. I suggest you check this link to your user manual for further assistance. Please go to pages 18 to 19. https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144390102 ^Camille
Answered by Samsung
Q: QuestionCan this gas dryer be used on a pedestal
Asked by Jan.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
- A:Answer Hi Jan. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this can be used on a pedestal. Regarding your concern, yes, the pedestal can be used on your dryer. I have included your user manual to assist you further. Please go to page 13. https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144369809 ^Camille
Answered by Samsung
Q: QuestionWhat's the dimensions of the box the washer comes in? I need to know if it will fit in my SUV for pickup.
Asked by Celestine.
- A:Answer Hi Celestine. Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Front Load Washer with Vibration Reduction Technology+ box dimension. Regarding your concern, this would be the shipping dimension 29.4" W x 42.4" H x 34.1" D. I suggest you check this link for the full specs, dimensions, and features. https://www.samsung.com/us/home-appliances/washers/front-load/4-5-cu--ft--front-load-washer-with-vibration-reduction-technology--in-platinum-wf45t6000ap-us/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144366293 ^Camille
Answered by Samsung
Q: QuestionDoes the Samsung washer WF45T6000AV/A5 come with the hoses.
Asked by Tipparee.
This question was asked about the related product: Samsung - 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - Black Stainless Steel
- A:Answer Hi Tipparee. Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Vibration Reduction Technology+ if hoses are included. Regarding your concern, Water hoses are sold separately. I suggest you check this link to your user manual for assistance. Please go to page 16. https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144422463 ^Camille
Answered by Samsung
Q: QuestionOn the electric dryer are you able to choose temperature level and dryness level? Such as if I want temp 1 and dryness level 5, or temp 3 and dryness level 4.
Asked by WynsWrld98.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
- A:Answer Hi WynsWrld98, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum. I have shared the user manual link below. Please go to the link and turn to pages 39 - 40 for the cycle chart. https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144371822 Leo
Answered by Samsung
Q: QuestionCan u change the way the dryer door opens. Make it open from right to left.
Asked by Reneev.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Yes
Answered by DawnA
Q: QuestionCan the gas model be fitted for propane source?
Asked by Debs.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - White
- A:Answer Hi Debs. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry if this model can be fitted with propane. Regarding your concern, yes, this can be fitted with propane. Here are the details you need to consider if you will be using propane. • Use only natural or LP (liquid propane) gases. • The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada). • Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame. - 20,000 BTU: LPKIT-4/XAA (DC98-04114A) - 22,000 BTU: LPKIT-3/XAA (DC99-00792A) • A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shut-off valve be installed within 6” of your dryer. • Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the floor. • Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible for test gauge connection, must be installed immediately upstream of your dryer’s gas supply connection. • Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system. • Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10. NOTE • Your dryer uses an automatic ignition system to ignite the burner. There is no constant burning pilot. • Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas. • As a courtesy, most local gas utilities will inspect a gas appliance installation I suggest you check your user manual for further assistance. Here is the link. Please go to page 17. https://downloadcenter.samsung.com/content/UM/202101/20210108102221776/DV6000_DC68-03381W-03_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144326739 ^Camille
Answered by Samsung
Q: QuestionWill this fit our old pedestals, DC68-02436A-06?
Asked by Keith.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Long Vent Drying - White
- A:Answer Hello Cindy, Thank you for reaching out and letting us know your inquiry if this Samsung dryer fits with your old pedestals, DC68-02436A-06. We understand that this information may be essential for you to know. We're here to help. As per checking, the compatible pedestal for this Samsung dryer is WE402NW. Attached is a link to the website to know more about the pedestal. https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/?redir=WE402NW/A3#specs You may also visit samsungparts.com should you wish to purchase a pedestal. For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144314616 -Angelica
Answered by Samsung
Q: QuestionMy machine keeps shaking.
Asked by Anonymous.
- A:Answer ours has same problem. Repair man states this model is bad for that.
Answered by JoeM
Q: QuestionIs this a single load detergent washer or does it dispense detergent automatically? Thanks
Asked by Anonymous.
- A:Answer Single load
Answered by Anonymous
Q: QuestionTo convert to propane, are additional parts required and what type of contractor can do this for you?
Asked by Anonymous.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor Dry - Platinum
- A:Answer Hello. Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Sensor dry on how to convert to propane gas. Regarding your concern, here are the details you need to consider. • Use only natural or LP (liquid propane) gases. • The installation must be conformed with local codes, or in the absence of local codes, with the national fuel gas code, ANSI Z223.1/NFPA 54, latest revision(for the UNITED STATES), or with the natural gas and propane installation code, CSA B149.1(for Canada). • Gas dryers are equipped with a burner vent for use with natural gas. If you plan to use your dryer with LP (liquid propane) gas, it must be converted for safe and proper performance by a qualified service technician. (LNG models only) You must check the burner of your model and use the proper LP Kit accordingly. To check the detail information of the burner, open the door and check the rating label location on the door frame. - 20,000 BTU: LPKIT-4/XAA (DC98-04114A) - 22,000 BTU: LPKIT-3/XAA (DC99-00792A) • A 1/2” (1.27 cm) gas supply line is recommended and must be reduced to connect to the 3/8” (1 cm) gas line on your dryer. The National Fuel Gas Code requires that an accessible, approved manual gas shutoff valve be installed within 6” of your dryer. • Gas dryers installed in residential garages must be raised 18 inches (46 cm) above the floor. • Additionally, a 1/8” (0.3 cm) N.P.T. (National Pipe Thread) plugged tapping, accessible for test gauge connection, must be installed immediately upstream of your dryer’s gas supply connection. • Your dryer must be disconnected from the gas supply pipe system during any pressure testing of the system. • Do not reuse old flexible metal gas lines. Flexible gas lines must be designed and certified by the standard for connectors for Gas Appliances, ANSI Z21.24 • CSA 6.10. NOTE • Your dryer uses an automatic ignition system to ignite the burner. There is no constant burning pilot. • Any pipe joint compound used must be resistant to the action of any liquefied petroleum gas. • As a courtesy, most local gas utilities will inspect a gas appliance installation. Here is the link to your user manual for further assistance. Please go to pages 18 to 19. https://downloadcenter.samsung.com/content/UM/202110/20211022010943373/DV6000_DC68-03381W-04_EN_CFR_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144306926 ^Camille
Answered by Samsung
Q: QuestionWhat is the CEFof these dryer ?
Asked by Raygras.
This question was asked about the related product: Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
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