Questions & Answers

Q: QuestionWhen asked "Is this model a refrigerator or freezer?", Samsung replies: "Yes, it is a refrigerator and not a freezer." Web page states "with the press of a button to go from fridge to freezer." I need 1 side fridge & 1 side freezer Which is it?

Asked 3 years ago by Anonymous.

• A:Answer Both! Based on User Manual. Each side has independent controls

  Answered 3 years ago by JamesVerified Purchase

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Q: QuestionDoes anyone know the AC amp rating of the unit? It should be printed on the model # tag.

Asked 3 years ago by RVer.

• A:Answer I think it is on the label, 2.3 A

  Answered 3 years ago by JamesVerified Purchase

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Q: QuestionIt seems like it has 2 compartments with separate doors. Does it have 2 different temperature settings for each compartment?

Asked 4 years ago by Anonymous.

• A:Answer You are absolutely correct! This model features two separate compartments with individual controls. This allows users to have each section set to the same or different settings. You can learn more about these settings on page 9 of the user manual (https://bit.ly/3cGcYii). ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat does it weigh?

Asked 4 years ago by Bob.

• A:Answer Thanks so much for asking, Bob! According to our specifications, this model weighs 137 lbs. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: QuestionWhat year is it made?

Asked 2 years ago by Hippo.

Q: QuestionCan I use this mainly as a freezer at all times and also as a refrigerator at all times when the need arises? Thanks

Asked 3 years ago by kook.

Q: QuestionIs this refrigerator safe to be outside / safe for outdoor use (on an exposed deck)?

Asked 3 years ago by Refrigeratorquestion.

• A:Answer Greetings! We appreciate the interest in this Samsung refrigerator model and whether it can be installed outside on an exposed deck. We recommend having this Samsung refrigerator model installed indoors. Damage, as well as malfunction of the refrigerator, may happen if installed in a humid, oily, dusty location, in a location exposed to direct sunlight and water (rain drops). Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this refrigerator commercial grade?

Asked 3 years ago by DarS.

• A:Answer Hi DarS, Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the fridge. If you mean if the fridge was built for commercial use, the refrigerator is designed for personal home use and not advisable for commercial use as per our limited warranty states. https://www.samsung.com/us/support/service/warranty/RP22T31137Z/AA This limited warranty covers manufacturing defects in materials or workmanship encountered in a normal household, noncommercial use, Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144785498 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat are the shipping dimensions? Does it arrive on a skid?

Asked 3 years ago by Benm.

• A:Answer Hello Benm, Welcome to Samsung! Thank you for choosing our company. I hope you are enjoying your experience so far. To answer your query, What are the shipping dimensions of Samsung - 7.6 cu. Ft. Kimchi & Specialty 2-Door Chest Refrigerator - Silver and if the product is on a skid. Here's the product dimension. Shipping Dimensions & Weight (WxHxD) Dimensions: 383 /8" x 43" x 311 /4" Weight: 150 lbs https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdf/RP22T31137Z_Kimchi_Chest_V3.pdf Regarding your question, if it is on a skid, usually the product comes in a box, and it depends on the retailer if they place it on a skid. If assistance is needed, please reach us with the following options to further assist you: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference number: 1144760892 Thank you for choosing Samsung. Have a great day. ^^Ross

  Answered 3 years ago by Samsung

  
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Q: QuestionWhat material are the included containers made out of? If they are made of plastic, are they BPA free? Are metal/glass containers available?

Asked 3 years ago by Sue.

Q: QuestionAre there any photos of what the freezer looks like on the inside without the containers?

Asked 3 years ago by Yansmum.

Q: QuestionHello does this freezer send notifications when I need to change the filter?

Asked 3 years ago by Chris2414.

• A:Answer Hi Chris2414. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator. If by the filter you mean the deodorizer, here is a quick note about them. Deodorizers are semi-permanent units that do not need to be replaced. If you smell something funny within the fridge, that is a good indication of cleaning the deodorizers, but no notification will be sent out. You may also refer to the user manual about the "Cleaning the Deodorizers" on page 15. https://downloadcenter.samsung.com/content/UM/202102/20210208103948291/DA68-02594B-00_UM_RP3000_NA_EN-CFR-MES_201113.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144631900 Have a great day. ^Charles

  Answered 3 years ago by Samsung

  
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Q: QuestionIs this self defrost? Or manually defrost it?

Asked 3 years ago by peppy.

• A:Answer Hi peppy, Thank you for reaching us regarding the defrost process of the Samsung refrigerator. Your appliance is frost-free, which means there is no need to manually defrost your appliance, as this will be carried out automatically. You can check it on the user manual on page 5 under additional tips for proper usage. Here's a link: https://downloadcenter.samsung.com/content/UM/202102/20210208103948291/DA68-02594B-00_UM_RP3000_NA_EN-CFR-MES_201113.pdf. For further assistance, you may contact us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for choosing Samsung, and have a great day! ticket number: 1144496476 ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionIs it hard to find and access foods you've stored in here, or do you have to rummage around?

Asked 3 years ago by Kelly.

• A:Answer fridge comes with 8 kimchi containers which double as food/storage organizers. its good practice to use the containers to store/arrange items to mitigate freezing, but also helps with organization so you don't have to rummage around. It is quite deep.

  Answered 3 years ago by jeehoonVerified Purchase

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Q: QuestionCan it be placed in a garage which can get quite hot in the summer, as high as 30-40C?

Asked 3 years ago by KimchiYummy.

• A:Answer Thanks so much for asking! According to page 7 of the user manual (https://bit.ly/3cGcYii) this refrigerator will require a location with a temperature between 5ºC and 43ºC. ^Jecca

  Answered 3 years ago by Samsung

  
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Q: QuestionDoes this item come in black stainless steel?

Asked 4 years ago by Anonymous.

• A:Answer Thanks so much for asking! Currently this is the only 2-door, chest style, Kimchi model that we have available. ^Jecca

  Answered 4 years ago by Samsung

  
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Q: Questionare the kimchi containers included?

Asked 4 years ago by mh117.

• A:Answer Yes

  Answered 3 years ago by JamesVerified Purchase

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Q: QuestionWhen replacing the kimchi refrigerator, do you take the kimchi refrigerator you used at home with you?

Asked 4 years ago by freeman.

• A:Answer No You have to order Appliance Haul-away, $29.99/unit.

  Answered 4 years ago by Trla75Verified Purchase

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Q: QuestionCan anyone confirm if it needs a waterline connection and filter replacement? I'm thinking of placing it in the Garage.

Asked 4 years ago by JP.

• A:Answer There is no connection for a water line

  Answered 3 years ago by JamesVerified Purchase

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