“When I am close to the TV, the picture is fuzzy/ distorted. Looking at it from 15 feet it looks fine. I have a 65 inch LG and the picture looks fine up close. Is this a Samsung TV issue or a cable issue?”
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Hi Oliver! We recommend swapping out your cable for another to see if this resolves the distortion issue. If the issue persists, please ensure your TV's firmware is up to date. You can check to see what version your TV is using and if there is an available update through the settings on your TV. Go to: Settings>Support>Software Update. You can also choose from several preset picture modes and many custom settings that can optimize image quality for your viewing scenario. Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose: 1) Dynamic: Makes the picture brighter and clearer in bright viewing environments. 2) Standard: This is the default mode suitable for general viewing environments. 3) Natural: Reduces eye strain for a comfortable viewing experience. 4) Movie: Suitable for watching TV or movies in a dark room. 5) Filmmaker: Watch the source content (e.g., movie) as it is. ^Gina
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